The Grout Smith

Despite the courteous and professional demeanor of the worker, there were shortcomings in the service provided by this company. John, who provided me with the initial estimate, failed to disclose that there was no guarantee of grout cleaning due to the age of my tile. This omission should have been clarified during the contracting phase, rather than after the work was completed. As a result, my floor appeared no cleaner than when I routinely mop it myself. Had I been aware of this limitation beforehand, I would have considered replacing my flooring instead. Those considering this company's services should be aware of this issue.

Anna & Len highly recommend John's company as his staff members did an outstanding and thorough job on their floors. The two hardworking staff members were professional and made the floors appear brand new.

We are extremely satisfied with the re-grouting work completed on our shower floor.

I received a quote of $750 to replace four unstable floor tiles, which are situated above heated flooring. Although I am aware that cutting these tiles requires careful handling, I find this amount to be exorbitant. In fact, I have had tiles installed in other parts of my house for a lower price, which included installing tiles in my entire bathroom floor twice. The workers seem to be polite and skilled, so perhaps this is simply not their area of expertise.

My request for a quote was promptly attended to and all my inquiries were answered truthfully. The technician arrived punctually, demonstrated polite behavior, and the shower appears splendid.