The Family Plumbing inc. LIC#1073194

I have employed the services of Family Plumbing for various projects such as fixing sink backups, using a toilet snake, and installing a new toilet. Their responsiveness and professionalism are commendable. Therefore, I highly recommend their services.

Upon my request, Family Plumbing promptly responded and their phone manners were courteous. It felt like I was receiving concierge service! The team efficiently arrived and successfully snaked three drains while leaving the surroundings pristine. My experience was exceptional and I intend to utilize their services again in the future.

The service provided by Family Plumbing was both prompt and conducted in a professional manner. I have continued utilizing their services on multiple occasions and highly recommend partnering with them.

Family Plumbing provided competitive pricing and efficiently worked as a team when I required plumbing moved for a complete bathroom renovation. Because shutting off the water supply would disrupt office tenants during business hours, they agreed to come on a weekend and ensured that customer satisfaction was their top priority. They delivered quality work and their commitment to excellent customer service was commendable. What's more, they didn't resort to any unexpected costs or upselling tactics, which was greatly appreciated. It's refreshing to work with a company that understands the importance of providing a positive customer experience.

These professionals are absolutely incredible. They are punctual and complete their work flawlessly within the specified timeframe. They also take the time to clarify the details of the task at hand, and offer you a range of alternatives to choose from. They even went out of their way to assist with the removal of an appliance, as a kind gesture. Their level of expertise is impressive and their performance is exceptional (even other contractors present on site vouched for their outstanding performance). Additionally, they have a delightful personality and I wholeheartedly recommend them for any plumbing-related services you may require.