System pools

The expert advised us that we should have mentioned that the pool we wanted inspected was an above-ground pool. As first-time pool buyers purchasing a new home, we were unaware of this detail that needed to be communicated. Unfortunately, the inspection could not be conducted as the homeowner did not have all the necessary equipment. However, the expert assured us that he would return to conduct the inspection once the equipment was found. Overall, the expert was friendly and well-informed on pool matters.

Unlike other pool companies I had contacted for service and information, System Pools stands out as a company that provided exceptional service. Previous quotes received from other companies were astoundingly high. For instance, before I contacted System Pools, I received a quote from another company that was based solely on my written description of the issue. The cost for testing alone was almost $1500. I didn't even bother to inquire about the cost of the actual work. On the other hand, System Pools went about things differently. They refused to provide an estimate without a site visit. I asked how much the site visit itself would cost, but to my surprise, they responded that they just needed my address and would drop by to assess the pool's condition. I asked if I needed to remove the pool cover, but they replied no. They would remove and replace the cover free of charge. I couldn't believe it. The next day, System Pools arrived and, after a 10 minute review of the situation, explained the issue and instructed me exactly what to buy and what I could do myself to fix the issue. In summary, the expense for the parts I needed was minimal. I would have happily paid for their advice alone.

System Pools successfully transformed a pond into a pool through draining, acid washing, line testing, coping work, and the installation of a new pump/filter. Their exceptional responsiveness, ease to work with, strong work ethic, and competitive pricing surpassed that of their competitors.

For the duration of a year, I have been affiliated with this company and have experienced their professionalism, attentiveness, and exceptional pool maintenance services.

Our day was saved by system pools. When we needed an emergency fix, they quickly responded with their exceptional knowledge, honesty, and fair pricing. We highly recommend them!