Synchronized Home Solutions

After spending an unproductive hour on the phone with TW, I decided to switch to Satellite. Consulting this forum, I came across Synchronized Home Solutions, a local dealer in Poway, listed on the Directv website. Upon contacting them, they diligently sent representatives to my home and presented me with mounting options, after which I agreed to proceed with their services. My apprehension regarding the satellite's visibility was promptly addressed as the SHS crew concealed it neatly behind some bushes. Installation took place the next day, and to my surprise, they offered to mount my new flat screen as well. The owner even provided me with his personal cell number for swift assistance in case of any issue or follow-up required post Directv 800 number call. I cannot express how thrilled I am with this decision. The genie dvr system has impressed me thoroughly, and my son at college can even stream my Directv on his computer.

My new restaurant's Satellite TV installation was excellently executed by this team. I believe Rainer, the owner, took charge and oversaw the entire project to ensure its success. I had to reach out a few times to refresh my memory on some features, and he promptly responded and guided me through it. I strongly suggest their services for both residential and commercial purposes.

Their customer service was exceptional, ensuring prompt responses and fair prices. They successfully removed a towering satellite dish from my 3-story condo, no easy feat as it required ascending a 30-36 foot ladder and dealing with the weight of the intricate equipment. To my satisfaction, they even took care of the associated stucco maintenance by expertly plugging the hole. Their assistance ultimately helped me avoid an unpleasant HOA issue, for which I remain grateful.

With regards to Rainer and Dominic, I am extremely pleased with the promptness of their response and their in-depth knowledge of electronics and systems. Their excellent work exhibited a high level of professionalism and courteousness. Overall, I am exceedingly satisfied with their service and highly recommend SHS.

Synchronized Home Solutions' Rainer is truly exceptional! He managed all of our wifi/TV needs with ease, leaving us worry-free. He possesses extensive expertise, deep knowledge and exceptional professionalism. I strongly urge considering Rainer if you want to avoid the stress of cooperating with cable and internet providers.