It has come to my attention that my review of S.S Remodels LLC was not posted on CrackerJack. I wanted to inform others of our experience with the company, as we encountered various issues that we feel others should be aware of.
Initially, I was hesitant to leave a negative review, as we didn't want to negatively impact anyone's livelihood. However, we have noticed significant problems with the work completed in our basement, and we feel it is necessary to share our experience.
We hired S.S Remodels LLC to finish our basement, including framing, adding two wall/doorways, priming the walls, installing trim/baseboards, and laying laminate hardwood flooring. We provided the necessary materials, and had a clear plan in place. The crew showed up on time and completed the job quickly.
While we appreciated their punctuality, we were ultimately disappointed with the quality of their work. The previous framing on the foundation was incorrect, and the crew did not correct it. We pointed out areas that needed to be furred out to make things straight, but these issues were not addressed. As a result, we have wavy walls and angled ledges that don't line up correctly.
Additionally, we noticed multiple issues with the drywall, including terribly mudded corners, seams, and patches. There were also random holes and dents in the drywall, trim, and ledge. The electrical box cover, access door, and choices for the water lines were all lacking in quality as well. We were told that certain things would be done, but they were not.
Overall, it was a rushed job with poor attention to detail. We feel that the price we paid did not match the level of service we received, and we could have achieved similar results ourselves for less money.
Upon further review, we discovered that the sink drain was installed incorrectly, causing a leak, and the connector nut to the toilet was broken, causing it to run constantly. These issues further solidify our negative experience with S.S Remodels LLC.
In conclusion, we regret hiring this company for our basement renovation and would not recommend their services to others.
February 10, 2022