South Florida Sliding Doors & Windows

The technician was tardy and conducted himself unprofessionally and discourteously. He called me upon reaching my abode and complained about no response upon ringing the doorbell. When I informed him that he was at the incorrect location, he responded rudely. Subsequently, upon arrival, he quoted a price for fixing the window and informed me of a special order for the glass. When I emphasized the necessity for an immediate fix, he offered an express service that would result in an additional charge. Upon depositing the fee, I learned that the fine print stated a no-refund policy for special orders, and I felt suspicious of the company's and the technician's conduct. Upon acquiring second and third opinions, I discovered that other companies would have conducted an immediate fix. Therefore, I requested a refund, which the company refused to grant me, insisting that my payment was for an express service. Subsequently, I asked for evidence to confirm that the express order had processed that same day, but the company could not provide proof. I advise caution to anyone seeking service from this company. Thank you, but I decline your services.

Upon my call, they promptly scheduled a technician for me. Jay was the assigned technician who provided a thorough explanation without any additional charges. He also dissuaded me from making unnecessary purchases by giving his reasoning. He was very open and even assisted me with issues that were not initially addressed. I would gladly recommend their service to anyone. Thank you for a job well done.

Upon our request for a quote, SFL promptly replied and sent a technician to the site without delay. Liran, the technician, promptly examined the issue and provided an estimate of the needed repairs at a fair price. The work was accomplished competently and respectfully, with adherence to social distancing protocols. If the need arises in the future, we will unquestionably engage the services of SFL Sliding Doors once again.

The technician conducted themselves with utmost professionalism and finished the task promptly. The final outcome surpassed my expectations. Overall, the provided service was of exceptional quality.

My family room sliding door was being repaired, and some have suggested it requires replacement. However, SLDS attempted to repair it first before deciding on replacement. Moreover, they were considerate about the cost. The manager kept checking on the progress of the project multiple times. Thank you very much.