Shirley Air Inc

Name: Shirley Air Inc
Rating: 4.8

from Euless, TXmember since September, 2021

Description:

For over a decade now, Shirley Air has been providing top-notch service to the Dallas/Ft. Worth Metroplex. Our business is family-owned and run on strong family principles, including a dedication to honesty, reliability, and trustworthiness. As licensed professionals in Texas (License # TACLB57169E), we are proud to offer discounts to hard-working heroes, including healthcare workers, teachers, law enforcement officers, veterans (both active and retired), and first responders. Our goal is not just to satisfy our clients, but to exceed expectations, so much so that they become our advocates and tell their friends and family about the quality of service they received. We don't believe in making our clients navigate through corporate bureaucracy to speak with a knowledgeable technician and get the solutions they need. At Shirley Air, we make sure every CrackerJack client receives a 10% discount on all services (except for service calls), so that they can keep coming back for more.

Service location:

Customer location

Note: You have to be authorized in order to see serving area

Service Reviews

4.8

12 reviews

Service as described

4.9

Communication

4.7

Punctuality

4.6

Nicole R.

As a member of this family-run business, I've been treated like one of their own. They went above and beyond after our house fire, installing a complete system, including duct work. Although they don't advertise much, they're committed to giving back to the community, particularly those in dire need. The owner personally stands behind the work of his team, and if there's ever an issue, he'll take care of it himself. I've had the pleasure of experiencing all of this firsthand. Their prices are fair and competitive, and even the office staff are welcoming and accommodating, making you feel like part of the family. They don't use sales tactics, but instead listen intently to your needs. I'm thankful to be a part of their customer family.

February 10, 2022

Emily M.

My experience was typical in that I received swift, competent, and amiable service. Within half an hour, he uncovered and resolved the issue with my heating system. He proceeded to test the unit approximately fifteen times before securing a displaced vent in my laundry. His performance was commendable, as always!

January 24, 2022

Robert Y.

We were thoroughly impressed with the services of Shirley Air! As we were renovating a house we planned to move into soon, we realized we needed to make fast and major changes during the bathroom remodel. Shirley Air promptly took care of all our needs, including the removal of our old shower unit and installation of a new one in the attic with new ducts and vents. The workers were highly skilled and courteous, working tirelessly to complete the job in a timely manner. We have previously used their exceptional services for the installation of two AC units in another home, and we will definitely be calling them for any future AC requirements. We highly recommend Shirley Air's services to others.

December 11, 2021

Jennifer J.

With ease of conversation and a friendly disposition, the technician attempted to access the top section of the duct for approximately 15-2.0 minutes. Upon inspection, it was revealed that the dryer duct was broken beyond the walls. Providing photographic evidence of the affected area, the technician suggested remedying the situation by having the duct replaced. Due to the technician's clear and concise communication, I have confidence in their work and plan to have the company return to replace the entirety of the dryer's duct.

December 4, 2021

Lauren B.

Shirley Air is undoubtedly outstanding! We highly endorse them to anyone and everyone we meet. They exhibit promptness in their responses, honesty, fair pricing, and a high degree of cooperation. Their dedication towards customer satisfaction is truly remarkable. This was demonstrated when they helped us beyond our expectations, leading us to replace our AC/heating system entirely. Even during an 8-week wait for the preferred AC unit that was out of their control, Shirley Air provided us with a temporary solution. Darren, Chris, and their team are exceptional in providing superior customer service.

November 6, 2021