S.O.S Heating & Cooling

When we reached out to them to have a humidifier installed in our home, they responded with a high level of professionalism and promptness. They provided us with valuable knowledge and established realistic expectations that they ultimately delivered on. As customers, we were thoroughly listened to, comprehended, respected, and looked after. Not only did they consistently arrive on schedule, but they also made sure to wear shoe coverings when entering and leaving our home. I particularly admired the fact that they removed and replaced the coverings every time they left or returned, which was more noteworthy to me than their punctuality. Needless to say, I wholeheartedly and confidently recommend them!

The individuals were skilled in communication and successfully resolved a Freon leakage issue in a Yoga Pipe that had gone undetected or overlooked by other HVAC companies.

Thanks to these folks, my ancient furnace made it through another winter, allowing me to postpone replacing it for a little while longer.

These individuals exhibit remarkable attentiveness, responsiveness, and fair pricing in relation to their top-tier services. Being a recent homeowner, I have enlisted their aid twice: once for furnace maintenance upon purchasing the property in December and again today when my thermostat took an entire day to raise the temperature by a mere two degrees. I contacted them through CrackerJack and received an immediate response, with the technician from my initial visit arriving within the hour. Randy resolved the issue, evident from the newfound pressure and heat emanating from my vents. Their service is exceptional, and I must emphasize the pleasure of having Randy in my home; he's such a delightful presence that we wouldn't mind him staying all day. Thank you for your invaluable assistance!

They provided a prompt response and arrived punctually. They performed maintenance on two furnaces, and also communicated any necessary repairs or replacements that they would suggest. However, they did not pressure us to make a purchase.