Romeo IT & Design Services

from Buzzards Bay, MAmember since November, 2021
Rate: Price by request
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Description:

Active and retired military personnel receive a 10% discount as a token of appreciation for their service. Your computer's performance is important to me, as it plays a crucial role in your work, home, and leisure activities. I offer timely and affordable computer repair services, including pickup and delivery, for your convenience. Remote repair assistance is also available for customers beyond my travel area. With over 16 years of experience in IT, I excel in LAN, WLAN, WAN, VPN, hardware and peripheral installation/configuration, and MS Windows or MAC OSX versions. I can troubleshoot, diagnose, and fix any problem with your computer, including virus, malware, and adware removal, backup, and data recovery. My services also extend to web and graphic design, technology consultation, and video conversion, including VHS to DVD and DVD to computer video file. I believe that people are the core of any business, and I enjoy helping them with their technical needs. I am passionate about technology and dedicated to keeping up with the latest trends and innovations.

Computer issue:

Computer not turning on, Cracked or damaged screen, Slow computer performance, Virus or malware, System error or blue screen, Clicking or grinding noise from hard drive, Full computer diagnostic only

Computer type:

PC, Mac (Apple)

Service location:

Remotely

Service Reviews

4.4

54 reviews

Service as described
3.4
Communication
4.7
Punctuality
5.0
AR
Ashley R.
Romeo was exceptional. He displayed a high level of maturity, focus, and skill.
April 12, 2023
MR
Megan R.
The issue was identified promptly and the subsequent steps were provided.
April 5, 2023
NR
Nicole R.
Ray's performance was exceptional. He displayed punctuality, approachability, and competence in resolving issues that had persisted with two computers for a few months. As a person with a disability, I required someone to come to my residence, and Ray's assistance was invaluable. Unfortunately, I lost all my Subscribers on YouTube, which is disheartening. It appears that a browser issue may have caused this. Please take measures to ensure that this does not reoccur.
April 5, 2023
DW
Daniel W.
With Ray's assistance, my decade-old computer has been restored, and I couldn't be happier. In addition to resolving malware problems, he also managed to increase the speed of the hard drive. I'm grateful that he arrived on time and presented himself in a professional manner. Given the bustling activity in our household at the time, Ray worked quietly and caused very little disturbance to our daily routine. If any difficulties crop up in the future, I will undoubtedly seek out his services once more. Many thanks to Ray!
April 26, 2022
AJ
Anthony J.
Ray did an outstanding job! He was exceptionally professional and went above and beyond to assist me in helping my granddaughter whose laptop had crashed, despite living over 1000 miles away. Ray was prompt in answering all my queries and demonstrated attentive listening when I attempted to describe the problem we were dealing with. Nowadays, it's a rarity to witness this kind of commitment to service. 🤓 Already, I am planning computer upgrades for this summer, and hopefully, surprise my daughter with a significant Christmas gift. 😁 It's comforting to know that Ray will be our go-to person for all our future technological needs, whether it's fixing something or upgrading our equipment. On a personal note, I guarantee that Ray's service will please you. 😁
March 17, 2022