Rethink Tech

Service provided by Rethink Tech
4.9 (87)
from Springfield, MOmember since February, 2022
Rate: Price by request
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Description:

With my work, attention to detail and client satisfaction are my top priorities. I am candid about my pricing and never overcharge. I always consult with clients before adding any services not initially included in the estimate. Honesty, courtesy, and follow-through form the core values of my business.

It's no coincidence that I'm in this profession - I have a passion for both people and technology. Thanks to the transformative effects of computers, digital media, and other advancements, I have the opportunity to educate people and help them fully embrace the power of technology.

Computer issue:

Computer not turning on, Cracked or damaged screen, Slow computer performance, Virus or malware, System error or blue screen, Clicking or grinding noise from hard drive, Full computer diagnostic only

Computer type:

PC, Mac (Apple)

Service location:

Remotely

Service Reviews

4.9

87 reviews

Service as described
4.9
Communication
4.9
Punctuality
4.9
DW
Daniel W.
My daughter's computer was experiencing wifi problems, but Shawn made it effortless for me to arrange a meeting to deliver it for repair. Upon receiving the device, Shawn promptly scrutinized a few things and resolved the issue within thirty minutes. Additionally, he presented me with several cost-effective options for repair. I am delighted to have engaged Shawn's services and will undoubtedly seek his assistance in the future if the need arises.
August 21, 2022
KD
Kayla D.
Shawn efficiently and honestly replaced my keyboard and reinstalled Windows on my Acer Laptop, and I am thrilled with the repair. He was informative and I only had to deal with him throughout the process. I highly recommend him to anyone in need of computer services or repairs, and will be advising all of my friends to go to Rethink Associates for any computer needs.
July 7, 2022
SW
Samantha W.
As a college student, having a broken laptop can make for a challenging day, especially when it comes to school work. Fortunately, I posted an ad seeking help and was quickly contacted by Rethink Associates. Specifically, Shawn M. Kirkbide reached out and offered to meet with me to diagnose the issue. What stood out about Shawn was his unwavering commitment to helping me. Despite my busy schedule, he made every effort to accommodate my needs, rescheduling meetings as necessary. I appreciated his consistent updates and his willingness to take the time to explain the repairs he made to my laptop. Not only did he install a new battery, but he also checked the entire system to ensure it ran smoothly. Shawn's attention to detail and dedication to his work made me feel valued as a customer. I highly recommend his services to anyone in need of computer repairs.
June 4, 2022
AT
Amanda T.
The service provided was exceptionally friendly. They promptly informed me about the cost and repairs, kept me informed about the procedure and any potential delays. Despite having a damaged logic board, I received my computer back in under a week!
May 22, 2022
NS
Nicole S.
The computer repair service provided by Shawn was impressive. He demonstrated promptness in resolving the issue with my device, and his pricing was reasonable. His professionalism was noteworthy, and he even offered to come to me if necessary. Impressively, he returned my computer to me in just 6 hours after I had dropped it off, and I am pleased with the quality of the repairs.
April 19, 2022