Restoration 1 of South Sound

from Bonney Lake, WAmember since September, 2021
Rate: Price by request
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Description:

My business is centered around the satisfaction of the customer. I prioritize their needs from the moment they make initial contact until the job has been fulfilled to their expectations. I constantly ask myself if all their concerns have been addressed, if the job was completed promptly, and if it was executed correctly.

I understand that my clients are in urgent need of assistance when they require my services. To alleviate their anxieties during this trying time, I am compassionate and transparent, providing them with necessary information throughout the entire process.

I have the most up-to-date technology and equipment at my disposal to expedite the job in the most efficient manner possible. I refuse to utilize any subpar tools or outdated electronics.

Having experienced water damage in my own personal and rental properties, I am aware of the frustrations associated with returning to a sense of normalcy. My ultimate goal is to get you dried and cleaned in the shortest timeframe feasible while ensuring that the job is done with precision.

Mold services:

Inspection and testing, Remove mold, Fabric damage restoration, As recommended by professional,

Service location:

Customer location

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Service Reviews

4.3

17 reviews

Service as described
4.9
Communication
4.1
Punctuality
3.8
SS
Sarah S.
After experiencing a flooded toilet and resulting water damage, I contacted this company in the morning. Impressed by their quick response, a professional technician arrived at my door in just a couple of hours. Rob was his name, and he thoroughly detailed the damage and provided me with various options to consider. I highly recommend this company, especially given their COVID protocols, with employees wearing shoe covers and masks while on the job.
August 11, 2022
AJ
Anthony J.
Ben demonstrated thoroughness and professionalism in his explanation of everything. In addition, he got the job done superbly while keeping my client's home clean. I have decided to use this company again because of their owner's responsiveness to emails and calls. The crew was friendly and exceptionally skilled – their outstanding work deserves a commendation!
April 24, 2022
MW
Melissa W.
Brandee provided prompt responses and went the extra mile to offer professional suggestions, diagnose the problem, and provide a rental property quote. We will certainly keep you in mind for any future requirements.
March 9, 2022
WC
William C.
The company allotted me a specific timeframe, but failed to contact me within it. So, I got in touch with them through CrackerJack. However, they claimed that all circuits were busy. In that case, I suggested reaching out through CrackerJack. When I inquired about the estimated time of arrival, the only answer I received was that their team had to attend to a different job. There was no clarification about when they would come, whether it was later that day, the next day, or the following. It has become apparent that my concerns do not hold much significance to them. Their message is loud and clear.
December 20, 2021
EC
Elizabeth C.
When a home inspector brought to our attention the high moisture content in one of our rooms, we contacted Brandee for assistance. Swiftly responding to our call, Brandee's conduct was professional and informative throughout our interactions. Brandee meticulously conveyed his examination and recommendations to us. The standout trait that impressed us most about Brandee was his honesty and dedication to his work. He conducted a thorough inspection and explained why the issue wasn't significant. To support our case, he surpassed his responsibilities and created a report that convinced our buyer that there was no problem. Finding Brandee was a fortunate occurrence, and we're grateful for his assistance. We'll undoubtedly reach back out to him for future water-related issues.
September 22, 2021