Queenan Cleaning Services LLC

from Norristown, PAmember since October, 2021
Rate: Price by request
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Description:

Allow me to introduce ourselves and detail how we set ourselves apart from our competitors. As a local, family-run business, we have both the expertise and capabilities to service a variety of facilities. Notably, we boast over 38 W2 employees - not subcontractors - which grants us a significant advantage in eliminating the middleman. The cleaning service industry has long been dominated by sales companies that outsource the actual cleaning work to smaller, on-the-ground businesses, taking a hefty cut of 35-40% for themselves. Consequently, on-the-ground companies are forced to cut hours or reduce their manpower to account for the deficit in their earnings, providing consumers with lesser quality service for the same price.

By removing the sales companies layer, we can offer you more hours of service at an affordable cost. Unlike our competitors, we don't employ commissioned salespeople who pressure clients into purchasing our service. Instead, you have me, who has dedicated over three decades to this business - performing everything from mopping floors to emptying trash cans. You tell us what services you require; we provide you with an honest price, and we perform the work. If you ever encounter any issues, we're immediately there to rectify them.

Property type:

Office, Restaurant, Retail, Medical facility, School or place of worship

Service location:

Customer location

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Service Reviews

5.0

7 reviews

Service as described
5.0
Communication
5.0
Punctuality
5.0
BW
Brittany W.
Booking was effortless, the appointment was promptly kept (even ahead of schedule - they called to inform me of an earlier time), and the cleaning of the older apartment carpet was done admirably.
November 10, 2022
ED
Emily D.
The services offered by Queenan left us extremely satisfied. Their arrival for the meeting to discuss the required services was prompt, and we received a detailed cost estimate shortly after. Without any delay, we scheduled the job and the outcome has left us overjoyed. We are keen on hiring them again in the future.
July 5, 2022
JM
Jennifer M.
I had my carpets cleaned and the customer service was excellent. The service was very professional.
December 7, 2021
DA
Daniel A.
The service provided was of good quality, however, I deducted a star as I had to call after waiting for 30 minutes to check the technician's whereabouts. Upon calling, the owner apologized and explained that the technician had mistaken his bookings. Unfortunately, the technician arrived more than two hours later than the scheduled time. Nonetheless, the technician was friendly and courteous throughout the whole process. He did a fantastic job cleaning the carpet, being both fast and thorough. Indeed, my carpet looks great! I deducted another star because the estimated price I received was inconsistent with what I was charged. The original request stated that I required a room, a set of stairs, and a landing to be cleaned. However, the estimate given only covered the room, with the stairs incurring an additional charge on the final invoice. Next time, I will double-check the price with the technician before any work is started. Despite the excellent work done by the technician, I couldn't give a higher rating because of the logistics issues. It's a shame, as both the quality of work and efficiency of the technician were excellent.
December 2, 2021
MC
Michael C.
Cleaning Services for their efficient and affordable carpet cleaning services. "I required carpet cleaning services in my apartment's living room and bedroom. I was pleased to receive swift responses and quotes through CrackerJack and ultimately selected Queenan Cleaning Services to perform the job. They attended to the task just two days after my initial inquiry, at a very fair price. The technician arrived punctually and was polite, courteous, friendly, and respectful. I'm thrilled with the outcome - my carpet looks fantastic! I wholeheartedly recommend Queenan Cleaning Services to anyone in need of top-notch carpet cleaning services."
November 30, 2021