I recently contacted multiple carpet cleaning companies, but PureClean was the sole business to respond promptly. From the beginning, I had a positive impression of this company. Living in a rural area, we have faced numerous challenges in obtaining services over the years. However, PureClean was keen to assist us with our carpet concerns.
Aidin arrived on time, and I was surprised by his voice since we had only communicated via email. I won't reveal the extra perk you receive when hiring him, but it's certainly a pleasant surprise! Additionally, his image on CrackerJack doesn't do him justice.
My most significant point is that this hardworking family man possesses a work ethic that's refreshing and outstanding. He follows through with everything he promises and puts a great deal of effort into his work. He was very professional, respectful, friendly, efficient, and left no mess behind.
We had a difficult carpet odor issue that required numerous hours of work as well as a thorough explanation of the process and expected results. Aidin even offered to re-do the job free of charge if necessary. After discovering more pet urine traces, the job required additional work, which he did immediately. He even purchased new equipment to help him deal with the exceptionally foul carpet. The additional effort demonstrated his dedication and passion for the job, which resulted in a fresh and newly cleaned carpet. I'm so thrilled with the outcome!
When I need my carpet cleaned again, I won't hesitate to contact PureClean. Aidin cares deeply about customer satisfaction and the quality of his work. He's also excellent at keeping customers updated throughout the process.
Lastly, I was reminded of PureClean's fair pricing two weeks after the cleaning, when I found a ten-year-old invoice from a nearby company. Their price was comparable to PureClean's even though their cleaning was significantly less involved.
Thank you, PureClean (Aidin), for being an honest, hardworking, and reliable company. We need more reputable businesses like you in our area. Thank you for everything, and we are grateful to have found you!
Sincerely,
Kathleen B.
December 15, 2021