As a family-owned and operated business, PROS specializes in residential and light commercial heating and air conditioning services. Our exceptional services are centered around professionalism, reliability, and punctuality, all at an honest price. We always prioritize our customers and guarantee licensed and insured technicians for all appointments. Our dedicated office staff is committed to exceptional customer service and is readily accessible by phone, email or text messaging.
We offer 24/7 Emergency After Hours and Weekend Services, and a range of services including AC & Furnace Repairs, Diagnostics, Installations, Maintenance, Service Agreements, Air Quality Solutions, and even Plumbing Services such as Water Heater Replacements, Drain Cleaning, Fixture Installations, and more.
At PROS, we proudly serve Charleston, and surrounding areas including Charleston AFB, Summerville, Ladson, Hanahan, Goose Creek, Moncks Corner, North Charleston, West Ashley, Sullivan’s Island, Mt Pleasant, James Island, Folly Beach, Daniel Island, Johns Island, Isle of Palms, Kiawah Island, and all in between!
As supporters of the Wounded Warrior Project, we offer a 5% Military Discount to all active and retired service members. Visit our website for a complete list of our services and to learn more about our company. For quality services that treat you like family, call the PROS!
Service location:
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Service Reviews
5.0
40 reviews
Service as described
5.0
Communication
5.0
Punctuality
5.0
LM
Lauren M.
With his ample technical know-how and professionalism, Wes provided a comprehensive account of the root cause of our issues, viable corrective measures, and temporary remedies pending future repairs. His excellent performance has earned him another contract for the extensive repairs in sight.
August 9, 2022
MM
Matthew M.
Although my repairs will come with a certain cost, I appreciate Frankie's honesty in presenting me with different options, which previous companies failed to do. He patiently explained my situation and the solutions available for my system, even providing photographs for clarity. We're grateful for the help we've received so far and pleased that we decided to call.
August 7, 2022
NR
Nicole R.
Wesley is an authentic expert who showed up to the property promptly after I called him. He quickly examined the issue and provided me with a repair estimate in less than 24-hours. I highly recommend PROS to anybody and will utilize their services again in the future, if necessary.
November 6, 2021
NJ
Nicole J.
I cannot express my admiration enough for this outstanding company. Our 18-year-old water heater broke, and we wanted to upgrade to a tankless model. Wesley went above and beyond to assist us with our request. He arrived within a few hours, provided us with a complete explanation of our options, and stayed until all of our questions were answered. He was also personally accessible to respond to all of our telephone calls.
Within three days of the proposal, the new tankless water heater was installed and fully operational. He was efficient, professional, and cleaned up after himself. He treated the repair as if it were his own home, demonstrating absolute professionalism.
Our entire family would like to express our gratitude. We would undoubtedly engage this company again for any future work, and we highly recommend their services.
October 24, 2021
BB
Brittany B.
Scheduling the appointment was effortless and Wesley arrived on time. Despite the issue with the downstairs heating, Wesley swiftly identified and resolved the problem while the upstairs heating continued to function. Moreover, we found his pricing to be very reasonable. Wesley was not only pleasant and amiable, but he also abstained from promoting products or services we did not require - a gesture we found to be commendable. We will undoubtedly recommend his services to our acquaintances and neighbors.
