Printer Resolutions

Service provided by Printer Resolutions
5.0 (211)
from Sterling, VAmember since April, 2022
Rate: Price by request
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Description:

During the 1990s, I worked as a senior printer technician for Mid Atlantic Telesis, a well-known company specializing in the repair of HP and Canon printers and multifunctional machines. Later on, I joined the team at Leesburg Office Supply, a Xerox repair company. I take pride in my work and always ensure customer satisfaction by thoroughly testing my repairs before leaving. Quality and experience are crucial in this industry, and I make sure to provide both for my clients. Unfortunately, I've heard too many horror stories from customers about technicians who didn't know what they were doing. I believe that a technician should have an in-depth understanding of the machines they're repairing, and keeping up with the latest technology is essential.

As a professional, I aim to alleviate my clients' stress when their machines break down. I know how frustrating it can be to have a deadline looming over you and a faulty device. That's why I'm always ready to help and fix copiers and printers efficiently. Seeing the relief on my clients' faces when I've completed a job is one of the reasons I'm passionate about my work. I take my job seriously and always strive to give my best performance. After all, technology is the lifeblood of this business.

Service location:

Remotely

Service Reviews

5.0

211 reviews

Service as described
5.0
Communication
5.0
Punctuality
5.0
MG
Melissa G.
The Printer Resolutions technician, Philip Willis, arrived punctually and skillfully serviced our printers while providing tips on maximizing their efficiency. We give him a double thumbs up!
December 16, 2022
MA
Michael A.
Phil arrived punctually and ensured that the printer was functioning correctly before departing.
December 8, 2022
KL
Kyle L.
The service provided by Phillip was outstanding. He inspected our printer and assisted in identifying the necessary component to repair it. When we obtained the part, he returned to our place and installed it without any additional cost. The quality of the service rendered at an excellent price was remarkable.
December 2, 2022
MT
Michael T.
Phil, fantastic job! Your assistance is tremendously valued. Glad the printer is back online.
November 10, 2022
NH
Nicole H.
Their professionalism was notable and they executed the repair with efficiency. We will unquestionably contact them again!
October 24, 2022