Prince William Home Improvement
Service provided by Prince William Home Improvement
3.5
(19)
Description:
In 1986, Prince William Home Improvement started with a basic objective: delivering superior products and customer service and becoming the frontrunner in the home improvement sector. As time passed, the company's focus shifted toward creating and constructing open-air living areas. PWHI has been recognized as the nation's top deck builder by Qualified Remodeler magazine since 2015, reflecting our expertise in this domain. Having fulfilled the requirements of over 17,000 clients, we're well-versed in catering to all of your outdoor living needs, both now and in the future.
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Service Reviews
3.5
19 reviews
DT
David T.
Our experience of shifting to composite decking with PWH was highly satisfactory. The sales representative provided us complete transparency in terms of available options and pricing. The sales office and customer support team stayed in regular touch with us. The field team was prompt, proficient, and kept us informed at each stage. We were pleasantly surprised by the number of quality assurance visits and follow-up calls. The PWH team is truly committed to delivering top-notch service.
November 17, 2022
AW
Amanda W.
This company is quite sizable, with a substantial workforce that operates at an efficient pace. Their work is of high quality, and they offer a variety of financing options. Although determining which department to contact during distinct project stages may pose a challenge, the personnel we spoke with were all accommodating.
May 20, 2022
JM
Jonathan M.
Curtis greeted us with utmost politeness and patience. He attentively listened to our queries without pressuring us to commit to a contract right away. Curtis presented us with several choices, including the basic repair option to secure our deck, some upgrades, and a complete replacement. We have a lot to ponder on. Although we haven't made a final verdict yet, we're confident that if their work teams share the same professionalism, timeliness, and sincerity as Curtis, it will be a worthwhile investment.
April 9, 2022
DT
David T.
I am always kept in the loop and the process is handled reasonably.
December 8, 2021
JY
Justin Y.
From the very first phone call to the representative, the customer service provided was exceptional.
November 30, 2021