PlumbSmart LLC

Service provided by PlumbSmart LLC
5.0 (5)
from New Braunfels, TXmember since February, 2022
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Description:

Adam Shannon and I have spent more than 15 years in the plumbing industry. PlumbSmart, the plumbing company I founded with my best friends Roger Morin and Cody Blackmon, was not an overnight success. Before starting my own business, I worked for different plumbing companies, both large and small, to learn the ins and outs of the industry. Over the years, I met several customers who shared their stories of poor customer service and bad experiences with other plumbing companies in the area. These encounters inspired me to open my own plumbing company committed to excellent customer service, providing the best plumbing solutions to clients.

With my experience in the industry, I have honed my customer service skills and become a specialist at offering the best plumbing services to my clients. It is my passion to teach my employees the same values of customer service to make the plumbing industry smarter and better for everyone. My goal is to help educate both my clients and employees on the innovative solutions being advanced in the industry. I take pride in providing excellent service to all who entrust their plumbing needs with us.

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Service Reviews

5.0

5 reviews

Service as described
5.0
Communication
5.0
Punctuality
5.0
JG
John G.
Roger and his team of highly skilled professionals are always available to assist me, regardless of the time of day. One night at 11pm, I was surprised to find a strong stream shooting from my shower. However, Roger arrived at my doorstep in less than 30 minutes to fix the problem. I wish I could select all five review items because they are professional, valuable, and more! As a proud inaugural customer, I am truly pleased with their service.
October 27, 2022
RW
Robert W.
I had a wonderful experience with Roger from PlumbSmart. His expertise and assistance were invaluable in helping me make my decision. He presented me with a variety of options at reasonable prices. I am now a loyal customer.
October 19, 2022
KS
Kyle S.
I highly recommend their services with a perfect score of 10/10. They exhibited utmost professionalism and were incredibly helpful throughout. I had numerous inquiries and they explained everything in a way that I could easily comprehend. Cody treated me not as a mere client, but as a close friend. He conversed with me as if we were acquainted for years and treated me with great care. If you require assistance or have any doubts, I strongly suggest you seek out his expertise.
October 17, 2022
KC
Kyle C.
Their level of professionalism, exceptional communication, and top-notch quality really stood out! I was thoroughly impressed by how friendly everyone from PlumbSmart was, and they even took great care of my parents. Based on my experience, I cannot recommend any other companies, so trust the reviews and choose PlumbSmart.
October 17, 2022
CG
Christopher G.
I reached out to Roger, the owner, regarding some plumbing issues in my home and he manifested absolute professionalism in carrying out his duties. He accomplished the job swiftly and at a very reasonable rate. Without hesitation, I highly recommend Roger and his company to anyone requiring a plumber.
October 17, 2022