Pistone & Son Heating & Air Conditioning

I would strongly suggest this company. They visited our location and identified a problem with our heating system. They devoted their time to clarify the problem to us and offered several potential solutions. Thank you once again for your assistance.

For my annual furnace and A/C maintenance services and a problem with my thermostat, I enlisted their help. They were punctual, attentive, and competent, addressing all of my queries. I will undoubtedly recruit them once more!

Being a new homeowner, I continually evaluate contractors and attempt to avoid being taken advantage of. However, I didn't have to worry about that with Pistone & Son! Gaetano provided great assistance by explaining my HVAC system and recommending ways to improve efficiency. He even assisted me in replacing my previous Nest thermostat with a more effective one, and the whole process was effortless to coordinate.

Despite other companies being fully booked until January, I managed to secure a maintenance visit for my boiler within just three days. Gaetano was punctual, amiable and offered a thorough explanation of the proceedings. He provided an exceptional cleaning and inspection service for my heating system, and shared his observations with me at the end, highlighting the parts that may require replacements in the near future. I was immensely satisfied with the outstanding work ethic and customer service, and intend on equipping their company for all my heating system needs moving forward.

Initially, we suspected that our heating system was malfunctioning. However, upon inspection, we discovered that the smart thermostat was not configured optimally. Additionally, the technician inspected other components such as the furnace to ensure that all was in proper working order.