OneCall2

Bill was excellent! Within a day of contacting him, he thoroughly inspected both the interior and exterior of my home for any signs of mold. He conducted himself with politeness and professionalism throughout the entire process. His responses to my inquiries were prompt and well-informed. Without a doubt, I would highly recommend him to anyone in need of his services.

Bill Chafee from OneCall2 is a trustworthy and proficient mold inspector and remover. There are several reasons why I can vouch for his expertise. During the three appointments I had with him, he was always punctual and greeted me with a smile. He was attentive and articulate in answering all of my questions. In contrast, another mold inspector with whom I had worked, Shegun from Pure-r Space, had determined that there was wet mold under my hall bath. However, his report and photographs were missing, which raised my suspicions. I approached Bill Chafee, who conducted his own inspection using thermal imaging and visual examination. His report revealed that there was no mold in the area, contradicting Shegun's claims. Bill Chafee even allowed me to view the area for myself and provided me with professional photographs of his findings. Furthermore, Bill Chafee discovered that the mold removal process conducted by Pure-r Space in my kitchen violated IICRC S500 Guidelines. He pointed out that a proper mold remediation procedure would have included a contained area with a clean zone, the use of HEPA filtration, aspiration of contaminated walls and fogging with an anti-microbial solution, and proper disposal of hazardous waste. The improper treatment of mold in my kitchen by Pure-r Space may have worsened my breathing problems. I regret not hiring OneCall2 for mold removal instead of Pure-r Space. I am grateful to Bill Chafee for inspecting my home and finding that the hall bath did not require treatment. I now realize the significance of hiring licensed, certified, and insured contractors. Bill Chafee's current qualifications are California Gen B 987118, IICRC 150594, and certifications in water, odor, and microbial remediation, lead (state), and Masters Goldmorr remedial products. I highly recommend Bill Chafee of OneCall2 for all your mold inspection and removal needs.

The task was completed successfully, despite some communication hurdles along the way. However, once those were resolved, the outcome was outstanding and even surpassed expectations.

In the winter season, my wife and daughter were experiencing respiratory problems. I feared that it may be due to mold in our home from prior water damage. To address this concern, I contacted multiple inspectors through CrackerJack. The range of prices I received was from $200 to $800, all offering comparable swap and air testing services. However, Bill from OneCall2 provided a unique experience. When he was contacted, he shared insight into his past experience with mold problems, explaining his process of detection and remediation in detail. Most notably, he offered a guarantee that if no mold was detected, there would be no charge. This level of honesty and integrity was refreshing in today's day and age. Despite being skeptical, I accepted his offer and scheduled an appointment. Bill arrived promptly and conducted a comprehensive test throughout the house without hesitation. He remained professional, answering all of our questions and addressing any concerns we had. Bill even tested areas that we worried about. His thoroughness and attention to detail put our minds at ease as we awaited the test results. To our relief, Bill found no mold infestation or moisture. Knowing this helped us pursue other avenues for the respiratory problems, and we were grateful for Bill's honesty and professionalism. As promised, he did not charge us for his service. I highly recommend OneCall2 and encourage anyone who needs an inspector to contact them first or last. While I cannot guarantee the same outcome as mine, I can guarantee that you will receive an honest and professional inspector with Bill.

After experiencing some health issues, we were worried about potential mold exposure. Without hesitation, we contacted Bill and he promptly arrived at our home to examine the areas of concern. Bill showed up on time, was affable, and demonstrated a considerable level of expertise.