Description:
My name is Besnik and I am available to assist you on weekdays and weekends from 10am until midnight. With over a decade of professional IT experience and more than 20 years of personal experience, technology comes as second nature to me. I enjoy helping individuals with their tech-related concerns and take pride in providing thorough and transparent assistance. As a part-time IT administrator for small businesses, I focus on managing networks, servers, office setups, and configurations. Please don't hesitate to contact me for assistance. Let's chat! However, please note that serious inquiries only are appreciated since CrackerJack Pros incur charges for every lead. Thank you!
Service location:
Remotely
Service Reviews
4.9
105 reviews
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Danielle D.
Besnik's work exceeded our expectations, and we are extremely satisfied with his performance. He arrived on time and had all the necessary tools to complete the job. Besnik rewired the 3 outdoor camera network for security purposes and neatly placed it inside a waterproof junction box. This included a power stripe, 2 POE switches, NVR, Ubiquity point-to-point setup, and POE injector. Despite heavy rain, Besnik was able to complete the job without a single water drop on any of the network equipment. We plan to hire him for our next project.
November 29, 2022
CA
Courtney A.
Working with Novaj Tech was an exceptional experience. I availed their services for the installation of a Ubiquiti home network and they assisted me with the cable and latching requirements. Their professionalism, excellent communication and high-quality work were noteworthy. I would surely recommend them to anyone seeking their services.
October 29, 2022
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Brittany M.
If you want all your computer issues resolved, Besnik from Novaj Tech is the perfect person. He was highly professional, efficient and charged a very reasonable fee for the services he provided. You can trust me, Novaj Tech is the only computer repair service you'll ever require!
September 21, 2022
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Emily S.
He promptly responded and scheduled a visit to solve the issue for the following day. His demeanor was amiable, his work approach was highly professional, and he paid close attention to details. He also provided a detailed explanation of the work he carried out and ensured that we comprehended everything. Although we need to observe our network for a while to ascertain the effectiveness of his work, he guaranteed us that we could contact him for further assistance if necessary.
July 26, 2022
JB
John B.
Besnik displayed exceptional communication skills, punctuality and proficiency in resolving technical issues. Although I initially only had one issue with my computer, I informed him that there were additional changes I required. Besnik swiftly addressed my primary concern and diligently tackled the other issues. As a senior, I appreciated his patience in answering my numerous questions and providing valuable suggestions. Besnik's in-depth knowledge and customer-centric approach have earned my highest recommendation - he embodies the true meaning of outstanding customer service.
July 6, 2022