Description:
Quality is at the forefront of my priorities. I refuse to take any shortcuts and maintain transparent communication with my customers. Although some of my rivals offer lower prices, I differentiate myself by delivering unparalleled customer service and devoting the necessary time to ensure complete customer satisfaction.
Appliance type:
Washer / dryer, Vacuum, Refrigerator, Dishwasher, Oven / stove, Microwave oven,
Service location:
Customer location
Pro location
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Service Reviews
4.6
69 reviews
JT
James T.
Monarch provided me with insightful information over the phone regarding my dishwasher repair to assist me in deciding whether the repair was cost-effective. Although I ultimately opted to replace the appliance, I gained a valuable resource for trustworthy counsel on appliance maintenance and repair in Monarch. Their exceptional service is unmatched.
January 31, 2023
DR
David R.
On the day I requested help with my washer issue, Dwight arrived promptly within 30 minutes. He was not only efficient, but also very informative, and even brought shoe booties to wear inside my home. I would not hesitate to hire him again in the future for any appliance repair needs!
December 10, 2022
RW
Ryan W.
My experience was exceptional! I submitted a service request on Tuesday evening and received an immediate response confirming an 8 AM appointment the following day. The technician notified me 25 minutes before arrival, arrived on time, and efficiently fixed my new washer which had been wrongly installed by a major retailer. I am now a loyal customer of Monarch Envoy for all of my appliance-related needs. Their responsiveness, professionalism, and quality of work far exceeded my expectations. If I could rate them 10 stars for their friendliness, value, and customer satisfaction, I would gladly do so. My washer is now operating beautifully, and I am beyond satisfied!
November 23, 2022
MS
Megan S.
Monarch, thank you for sending Dwight our way! He was truly amazing. We had thought our issue was a major problem and called for a second opinion. But with Dwight's expertise, he swiftly identified the issue and solved it with such ease - saving us over $200. We highly recommend Dwight to anyone seeking help with appliances and will certainly be booking his services for our future needs. Thank you again, Monarch for providing such excellent service!
November 18, 2022
MT
Melissa T.
Our problem was scrutinized by Dwight, and he promptly mended our dryer. Unfortunately, the solution to the washer issue necessitated an out-of-production component, but he offered to locate it nonetheless. However, he wisely cautioned us against proceeding with the repair due to its unfeasible expense. I am grateful for his truthfulness and sound counsel. In addition, he displayed speed, tidiness, efficiency, and professionalism.
May 31, 2022