Michael Hicks LLC Shock Doc Electric

I am extremely satisfied with the electrical services provided by Shock Docs for installing a new doorbell, vanity light, porch light, and ceiling fan at my home. The technician, Jake, conducted himself in a professional, knowledgeable, swift, and friendly manner. For any future electrical demands or desires, I will surely call upon Shock Docs.

For any electrical issues at my residence, I wouldn't hesitate to engage the services of Shock Doc again. During Christmas Eve, my oven suddenly stopped functioning. Despite being covered by a home warranty plan, getting a technician to attend to my needs was only feasible by the following Tuesday. Once he arrived, the technician determined that the faulty component was my wall outlet, not the oven itself. As such, I had to file another complaint and wait for an electrician to become available on Friday. However, the electrician did not show up, and my frustration was compounded. At this point, I remembered seeing an advertisement for CrackerJack, and the app piqued my interest. Within a few minutes of submitting my request, I received a text message from Michael Hicks. When I explained that I had been without an oven for an entire week, he generously offered to send someone over the following day, which was a Saturday. My repairman, Jake, did an outstanding job and was extremely friendly, punctual, and knowledgeable. Thank you for saving the day, Shock Doc!

I am delighted that I reached out to Michael Hicks. He had impressive expertise and assured me that he would make every effort to fulfill my urgent requirement. True to his word, he arranged for a technician to visit on the same day. In case I have any future electrical demands, Michael Hicks would undoubtedly be my first choice. I strongly endorse him.

Within minutes of my request, Mr. Hicks responded regarding the installation of my ceiling fan. While he and his staff were quite busy, he was friendly and professional in informing me of this. Fortunately, Michael, the owner of the company, was kind enough to send Craig to my home the following week. Craig showed up on time, displayed a positive attitude, and was a true pleasure to work with. He expertly replaced my old ceiling fan with the stunning new one that I had purchased at Lowes. The end result is not only beautiful, but functions flawlessly. Thank you, Craig! I am thrilled with the service provided by Shock Docs and will be using them for all of my future electrical needs. 😁

Today, the job was carried out by Shawn who proved to be extremely professional and amiable, having done an excellent job. He facilitated the installation of a new wiring system and a light switch for the light fixture over my kitchen island. Additionally, he ran a cable wire from one end of the room to another and deftly installed a fresh outlet and cable box to cater for my wall-mounted television set.