MCS - MachineFIX.com

Our copier was serviced effectively by Gary and his team, who further assisted us by disposing off an outdated copier which was of no use to our workplace.

My color laserjet, though old, was still operational until it started experiencing toner cartridge problems. Fortunately, Gary promptly arrived at my workplace and informed me of the delay in his arrival time during the day. It took him approximately ninety minutes to troubleshoot the printer and identify the issue. However, Gary advised me against repairing the printer due to the parts' cost and the machine's age. He also provided me with recommendations for another printer, and he did not bill me for the hours spent repairing the printer. I was only charged for the service call, and Gary offered to answer any inquiries I had via text when searching for a new printer. I am grateful for his reliability, transparency, and expertise, and I intend to endorse Machine Fix for printer repair and maintenance services.

I received an impeccable service! The next morning, a professional and punctual individual arrived to set up my printer. He took his time to explain everything to me clearly, ensuring that I understood how to use my new printer. I would not hesitate to recommend their service at any time.

My request for plotter servicing was promptly addressed by Greg, who ensured that Derek the technician arrived the very next day. Derek efficiently diagnosed the problem and proceeded to repair the plotter, leaving me thoroughly impressed with this great company's reasonable pricing and top-quality service. Needless to say, they will be my go-to for all future repairs.

I managed to obtain a rare component, identify and fix the issue with my hp5500 laser jet.