Maxx Solutions Co

Arrived amidst the severe winter conditions on Christmas Eve 2022 to stop the water supply and prevent any additional destruction to the house. Restored damaged pipes and improved the poor-quality installation job left by the previous plumber. Returned to the property and restored the poorly executed HVAC system, which had been installed by a substandard contractor.

Highly professional with lightning-fast service. I would definitely recommend.

Rating: 2-star response Cameron initially responded promptly within an hour, but after being paid, his response time slowed down and he eventually stopped responding altogether. Quality of work: 1 star The tub filler does not properly touch the wall, leaving an open space that should either be filled in with a plate or eliminated entirely. Additionally, the hold Cameron created to access the plumbing is still present and he has not responded to requests to repair it. I am disappointed in this experience, particularly since I have been a loyal customer of CrackerJack for six years and have only encountered two negative experiences, including this one. I take responsibility for not thoroughly inspecting the job before Cameron left my mother's house. We had an agreement that he would speak with someone about repairing the sheetrock and the cost would not exceed $50, which he would cover with the $400 paid for the plumbing job. While Cameron requested a review after completing the job, he has not followed through on repairing the issues, despite my attempts to contact him. The job also took significantly longer than anticipated, causing me to cancel other work and miss out on earnings. Cameron was polite, which earns him 5 stars, but overall, his lack of integrity, poor communication, and incomplete work warrant a rating of only 1 star. I am considering stopping payment and hiring another plumber to correct the issues created by Cameron, in addition to repairing my mother's wall.

He arrived promptly, performed exceptionally and charged a highly reasonable price!!!!!!

This person is highly professional and well-informed. They have provided their services to me on multiple occasions. One time, they replaced my water heater with a tankless one and did an exceptional job. Another time, they cleared my main drain. I give them a perfect rating of 10/10.