MattPro IT Solutions

Service provided by MattPro IT Solutions
5.0 (99)
from Hyattsville, MDmember since February, 2022
Rate: Price by request
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Description:

The aim of MattPro IT Solution is to deliver exceptional IT support services in a productive and efficient manner. By extending knowledgeable and helpful assistance to clients as their primary port of call, all technical problems related to computers and mobile devices will be resolved, ensuring complete customer satisfaction.

Computer issue:

Computer not turning on, Cracked or damaged screen, Slow computer performance, Virus or malware, System error or blue screen, Clicking or grinding noise from hard drive, Full computer diagnostic only

Computer type:

PC, Mac (Apple)

Service location:

Remotely

Service Reviews

5.0

99 reviews

Service as described
5.0
Communication
5.0
Punctuality
5.0
AH
Ashley H.
Within a minute of me sending my request, Matt promptly responded to provide me with a computer pro. He professionally and swiftly remedied my problem from afar, sparing me a trip to Best Buy. His fees were also very manageable, and he even recommended a solution to boost my desktop's productivity. I am definitely going to reach out to him in the future for any of my desktop or laptop requirements. I highly endorse his services.
February 10, 2023
JM
Jonathan M.
With great computer knowledge and responsiveness to my needs, Matt was extremely helpful to me. I highly recommend him as a tutor for computer training to anyone.
February 9, 2023
JM
Jonathan M.
If only I could award Matt with 10 stars! His work is fantastic and he is exceedingly amiable. It's a huge plus that he came to me instead of me having to haul my computer somewhere. Not only is Matt's fee reasonable, but his expertise is impressive. I have decided that he will be my go-to person for anything computer-related. Whenever I encounter a problem, I have no qualms about contacting him. I wholeheartedly suggest Matt's services to anyone in need.
December 16, 2022
EF
Emily F.
I am extremely satisfied with the repair of my computer!!! Matthew exceeded expectations by extensively researching the ideal replacement part, executing flawless installation, providing timely updates, exhibiting remarkable knowledge and approachability, and overall making the business transaction a genuine pleasure! The price charged was fair, and Matthew even offered to conveniently retrieve and return my laptop, arriving punctually and returning it to me in under 24 hours. I highly recommend this service and extend gratitude for a job well done. 5 stars.
May 19, 2022
CH
Courtney H.
My experience with MattPro IT Solutions exceeded all expectations. After damaging my MacBook Pro screen, I submitted a ticket on CrackerJack and received a response from Matt himself within minutes. He offered a thorough repair plan and estimate over the phone. We arranged an in-home repair date through email once I had obtained the necessary replacement part online. Matt arrived ahead of schedule and immediately got to work. In just an hour's time, he had expertly replaced my MacBook Pro screen, an impressive feat given the complexity of such devices. I cannot emphasize enough how positive my experience was. The total cost of parts and labor was $350, a significant savings from the $800+ estimate I had received from Apple for the same repair. Plus, Matt finished the project in just a few business days, a far cry from the weeks of downtime I had faced with Apple. The new screen is flawless, functioning perfectly alongside the built-in camera. I am thrilled with the results and have already recommended MattPro IT Solutions to all my friends and family. From repairs to diagnostics to consultations, their unmatched professionalism and service are unbeatable.
May 5, 2022