Mass Junk

I phoned them at 6pm and spoke to a live person. Unlike other companies I contacted that evening, they didn't tell me to call back the next day. They arrived the following day and cleaned everything I requested, and then some. The pricing was more than fair, and the job was completed swiftly and professionally. They even got in touch with me to update me on their arrival time. I intend to enlist their services again for my basement cleaning needs. Many thanks to the team!

Mass Junk provided us with a wonderful experience. Will's communication was excellent, responding promptly to my inquiries. Their removal of an outdated boiler from our basement was done efficiently. I would gladly employ their services once more.

Will fulfilled the job as promised by completing it before the scheduled time. The communication during the process was satisfying, as he remained accessible and sent photos through text. He followed my instructions precisely and left the area immaculate. He ensured that any doubts were clarified before proceeding. I highly endorse his services.

I received assistance from three strong individuals who aided me in finishing the task promptly. However, they charged me an amount of $900 instead of the agreed $500 for the entire job. Despite this, I acknowledged their swift response and proposed an extra $100 payment for cleaning with a broom. It was not a significant issue.

The initial estimate provided through email by Mass Junk was realistic and closely aligned with other quotes that were not low-balled. As someone who was traveling from out-of-state, it was crucial for me to rely on their reliability and punctuality. One of the things that made Mass Junk stand out was their practice of recycling furniture and providing it to needy families in Boston. They are also advocates of the Wounded Warrior Project. The cost of the clean-out was challenging to determine due to the chaotic state of affairs and items concealed from view. Nonetheless, I was pleased to pay extra for a second truck given their honest approach. Mass Junk also refrained from making any disparaging remarks about the condition of the property, in contrast to another service provider. I strongly recommend Will and Dave from Mass Junk.