Manfredi Heating and Air Conditioning

While I am not proceeding with an AC replacement presently, I am grateful for Tom's openness, amiability, and effective communication during his visit and estimate. When we revisit this undertaking in the future, this organization is certainly on our list of favorites.

Our house's water heater was replaced by a family-owned business that I chose for their transparency and responsiveness. Tom, in particular, was very easy to work with. The technician arrived on time and took the necessary time to ensure the installation was perfect. They even cleaned up after themselves, leaving the area tidy. I would happily recommend them to anyone looking to have work done.

Collaborating with Tom and his sons is a striking reminder of authentic customer service, which is becoming increasingly rare these days. Tom demonstrated remarkable promptness, amiability, and cooperation during my complete home humidifier installation. Moreover, his transparency was commendable as he quoted a fair price that reassured me of his honesty. I plan on keeping his contact information for any prospective needs that may arise in the future.

Although lengthy, this review is crucial because I believe credit should be given where credit is due. I seldom write reviews, but my experience with Manfredi Heating and Air Conditioning has been exceptional and deserves recognition. In a time where the service industry appears to be fraught with troubles, Manfredi has exceeded all expectations. I was extremely impressed by their service. When I realized my A/C was not functioning at around 7 pm two days ago, I reached out to three professionals through the CrackerJack app. While it usually takes time for companies to respond, Manfredi reached back in under five minutes, informing me that they could make it the following morning. I was provided with a specific time range, and while I had doubts, they arrived promptly. Anthony, the technician, arrived early the following morning, was incredibly pleasant, courteous, and professional. He determined the root cause of my issue and ordered the required spare parts, which would be delivered and installed the next day. He even addressed a heating problem from a few months back, which another technician had promised to resolve but went incommunicado afterward. The following day, two brothers named Matthew and Thomas arrived to install the new parts, and like Anthony, they were equally courteous, amiable, and professional. During the repair, they detected another issue, and this was where Manfredi's honesty stood out. The team recognized that my unit should have a ten-year warranty and didn't want to charge me if the unit was under warranty with another company. They contacted the company that installed it for me seven years ago and even reached out to the manufacturer to confirm if the unit was still under warranty. As a result, they waived all charges, and we're now waiting to hear from the manufacturer. I'm confident that the original company will resolve my A/C issue since it's under warranty. However, I've entrusted Manfredi with my heating problem. Overall, my experience with Manfredi Heating and Air Conditioning has been refreshing, smooth, and hassle-free. I'd like to emphasize that their professionals are courteous, honest, and professional and have their customers' best interests at heart. I've already shared my experience with others and look forward to working with them in the future.

My home was treated like their own by Tom and Matt, they were great. Tom helped me choose the right product, answered all of my questions, and explained the installation process. Their installation work was excellent and they left the site as spotless as when they arrived. For your HVAC requirements, I highly suggest Manfredi.