Maid In Heaven Housekeeping

from Rancho Cucamonga, CAmember since October, 2021
Rate: Price by request
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Description:

At Maid In Housekeeping, we tailor our services to cater to your specific cleaning requirements. Our service is affordable, while maintaining an exceptional level of personalization and professionalism.

Cleaning type:

Standard cleaning, Deep cleaning, Move out cleaning

Pets:

Houses without pets, Houses with pets

Extra services:

Interior window cleaning, Fridge cleaning, Oven cleaning, Laundry

Service location:

Customer location

Note: You have to be authorized in order to see serving area

Service Reviews

4.4

232 reviews

Service as described
4.0
Communication
4.5
Punctuality
4.9
SH
Samantha H.
The owner informed me that there is no employee named Crystal in their company and acknowledged that the name is unprofessional. Despite this, the owner appears to be strongly committed to running their business effectively. I plan to arrange a forthcoming cleaning with them and will provide an update afterward. This company's conduct is unacceptable, responding with a mere comma and then contacting me later. Despite my attempts, they refuse to communicate through this platform. Also, they seem to be unaware of their own company's name, which is suspicious unless they have multiple business names in an attempt to avoid negative reviews (a common practice on this platform). Have you noticed how many reviews seem to be changing? If they respond to this review, and deny having worked with me, it's true that I never hired them or paid them for their services. The woman I spoke to on the phone was rude, and I only needed one question answered before discussing other details. Following the call, they sent me a text message with an exorbitant price. Furthermore, the person who texted me emails from "crystalnshit@gmail.com”—a highly unprofessional email address, which I hope they will change soon.
February 17, 2023
JS
Justin S.
As someone who values attention to detail, I appreciated the house cleaner's thoroughness. However, there was room for improvement in her time management skills. Thankfully, the owner reached out to me and promptly addressed the issue. Overall, I would still consider using this service again.
December 26, 2022
AM
Ashley M.
Although we encountered some challenges with our service, the management team demonstrated professionalism and cooperativeness in resolving the matter. They were kind and courteous throughout the process.
October 12, 2022
AT
Andrew T.
After much consideration, I opted for the exceptional services of Maid in Heaven and my contentment with the outcome is immeasurable. Their meticulous approach is remarkable and it reflects in the immaculate state of my house. I eagerly anticipate their next visit and would highly recommend them without hesitation.
September 29, 2022
KW
Kayla W.
Although the people were pleasant, they did not clean thoroughly. I do not plan to hire them again. Despite successfully cleaning my oven, they overlooked simple tasks such as wiping down tables and cleaning the tile in front of the fireplace and living room entrance. I had to bring these omissions to their attention, prompting them to return and complete the job. I believe they should have noticed these areas without my input. While they did offer to come back and fix things at no cost once they called, I had already moved on. I later spoke with the owner, who proved quite helpful in addressing my concerns with their cleaning service. They showed genuine concern for customer satisfaction.
March 1, 2022