LONE STAR APPLIANCE REPAIR LLC

In the past, we have rarely needed appliance service. However, I was thoroughly impressed with the service provided by the Loan Star technician. Their communication regarding ETA was exceptional and surpassed that of any previous service calls. The technician was both prompt and knowledgeable in identifying the issue. Furthermore, I was pleasantly surprised to learn that the necessary part was available earlier than anticipated, and the installation was completed the following day.

Choosing Lone Star Appliance for my refrigerator repair was definitely the right decision. The entire process, from communication to scheduling and the actual repair, was handled in a professional, punctual, and accountable manner. I appreciate the integrity demonstrated by the team during the initial and follow-up visits, including the replacement of the required part. I am pleased to have found my new go-to appliance repair company. Thank you, Lone Star Appliance, for a job well done.

Even though the cost of repairing the washer exceeded its original price, I decided against repairing it. However, he managed to bring it to a functional state where I can manually switch cycles.

At the anticipated time, the technician came and inspected my washing machine. He elucidated the cause of the noise I had experienced, and determined that a repair was not necessary at the moment. However, he provided a price quote for the future possibility of repair. His visit was unquestionably professional.

The technician provided a great response and was friendly and professional. The repair was very prompt, but unfortunately, a new part had to be ordered to complete the repair for the microwave, which caused a delay.