John Appliance/ Mechanical Repair

John provided exceptional assistance in repairing our washer and dishwasher. His expertise surpassed that of our previously hired repairman. I would not hesitate to enlist his services again.

Despite receiving my request on a Saturday night, John promptly responded and arrived at my home early the following week to inspect my faulty dishwasher. He efficiently identified the issue and presented me with several options. As someone who enjoys DIY projects, I chose to obtain the necessary part from a local vendor rather than ordering online, and John returned to my home to install it. His service fee was reasonable, and he applies it towards the repair or installation costs, should you proceed in that direction. Communication via the app was excellent, and I was ultimately pleased with my experience with John and would recommend him for any appliance repair requirements.

It was an amazing experience! John was a genuine expert; he arrived twenty minutes ahead of the scheduled time, which was fantastic as it was a weekend appointment. He fulfilled my weekend appointment request and repaired my damaged washer perfectly. He promptly ordered the appropriate component and fixed my appliance in under an hour. Moreover, he enlightened me about the issue, so I am aware of it for future reference.

Our top loading washing machine, which was 7 years old, stopped in mid-cycle with the lid locked. We attempted to repair it by replacing the lid lock mechanism, but the problem persisted. We sought the services of John Brent, who reviewed all of the error code information and determined that a pump failure was the most likely cause. He arrived with replacement pumps, but unfortunately, this did not solve the issue, with a projected cost of $255. John suggested the only remaining solution would be to replace the main control panel, which would cost around $350. He informed us that the particular brand of washer we owned was notorious for electronic failures, and even facing several pending lawsuits. As a result, we would need to pay between $800-900 for a replacement machine by the same manufacturer. To save costs, he recommended looking for a more reliable brand. He suggested visiting LOWES and checking their "not current" area for a good replacement. We paid him his $60 service fee and headed to LOWES, where we found a brand new, fully warranted washing machine that retailed at $900. It had only been returned the previous day owing to a customer preference, and we secured it for $500. With our trusty pickup truck, we had no problem taking it home with us. Overall, John's service was top-notch, and we are grateful for his expertise. We would gladly recommend him to anyone seeking appliance repairs.

John was quick to respond, he arrived to diagnose the issue and promptly ordered the necessary part. Surprisingly, he returned a day ahead of the expected date and restored the washer to its working condition.