Regrettably, property owners frequently report that their management company fails to provide adequate responses to their inquiries, calls or emails, which is their number one concern. Nowadays, numerous property management firms handle too many properties in a bid to increase profits. While we're in business to make money, we never accept more clients than we can properly manage, ensuring that each owner and/or association receives the personalized service they deserve.
The beauty of property management lies in the fact that every day comes with unique challenges. I've always relished thinking outside the box to address problems or challenges, and in my role, I'm presented with diverse issues daily.
Management needs:
On-site management, HOA management, Vacation rental management
Service location:
Customer location
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Service Reviews
5.0
6 reviews
Service as described
5.0
Communication
5.0
Punctuality
5.0
LN
Lauren N.
Although Steve has been with us for a brief period, he took on a challenging situation and has proven to be a reliable and diligent manager. He strives to establish a seamless workflow and demonstrates honesty and sincerity in his approach.
March 24, 2023
AJ
Andrew J.
The quality of service provided is mediocre, with a lack of punctuality and responsiveness being common occurrences. Despite having been a customer for four years, these issues persist.
July 18, 2022
NR
Nicole R.
As the property manager for our condo association, Steve consistently handles every situation with professionalism and courtesy. His in-depth knowledge of condo rules and swift response to our needs make him an invaluable asset. I enthusiastically recommend his services.
April 2, 2022
EW
Emily W.
Assisting in the transition from developer management to professional property management, Steve Hornsby proved to be immensely helpful. While entrusting control to an external party was a tough decision, working alongside Steve reassured us that it was the correct choice. His competence, empathy, and self-assurance make him an asset to the small condo organization, and his wide network of contacts is of great benefit.
January 21, 2022
AM
Amber M.
Steve has a genuine concern for his client relationships. Since our initial email exchange, I have recognized him as the ideal candidate to manage our 12-unit association, which was formerly self-managed by myself. Though we may have a few areas of discord, we are mostly in alignment, resulting in an excellent professional rapport from my perspective.
