Harlan Quality Roofing, Inc

When I discovered a few leaks on my roof, Harlan Quality Roofing cheerfully provided me with an estimate. Not only did they outline the process, but they also explained why other companies might take different approaches and charge more. I had received several quotes, all with conflicting advice, but Harlan Quality Roofing appeared to be the most sincere and invested in my needs. Their communication was excellent, and they were always prompt.

Customer service was exceptional from the initial estimate to the project's conclusion. I highly recommend it!

Their respect for my time was impressive, as they provided swift estimates and executed the repairs with great proficiency. I would not hesitate to contact them again if another issue arises.

Our expectations were surpassed by the Harlan Quality roofing team. They took their time on the initial quote to ensure that we accurately pinpointed our roofing problems. Although we were scheduled for a job three weeks in advance, a cancelled slot allowed them to fit us in two days after the estimation. The team kept us informed throughout the process, were punctual, and maintained a tidy work area after completion. I would highly endorse them.

After the recent storm that caused my windows to leak, I needed a professional to assess the state of my roof. From the outset, the administrative team at Harlan were prompt and reliable with their communication. If my appointment moved forward, they would phone me to update me on the situation, and after I confirmed any changes, they would issue a confirmation email containing the amended appointment date. The technician arrived on time on the scheduled date, and was not only professional, but took the time to answer my enquiries and highlight any key items to take note of in relation to my roof. My roof fortunately came back with a clean bill of health, and the inspection was conducted free-of-charge by Harlan. Not wanting their visit to be fruitless, I requested them to re-caulk my gable vent to prevent leaks for the next rainfall. They actioned this efficiently and even applied a discount to the final bill. Overall, working with Harlan Roofing was a highly satisfactory experience due to their professional team and excellent customer service.