H.P. Mechanical

Service provided by H.P. Mechanical
4.7 (157)
from Santa Rosa, CAmember since October, 2021
Rate: Price by request
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Description:

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My approach to work involves involving customers in the repair process, which I believe sets me apart from others. I guide them through each step so that they can contribute to the process, which often leaves them feeling satisfied with the finished result. I think it's important for customers to be there as their item is repaired, as it makes them feel more at ease with paying for the services rendered. Additionally, it gives them the opportunity to add their own personal touch to the project, which I find fulfilling. Ultimately, I enjoy helping customers bring their ideas to life and seeing their reactions when the finished product exceeds their expectations.

A/C services needed:

Repair, Routine Maintenance

Service location:

Customer location

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Service Reviews

4.7

157 reviews

Service as described
4.7
Communication
4.8
Punctuality
4.6
KR
Kyle R.
The "Brazil"-esque encounter left me fascinated. It felt like a heating and air conditioning superhero had come to my rescue! On the coldest day of the year, my heater's high limit switch tripped. I reached out to CrackerJack and within hours, HP Mechanical arrived at my doorstep. Not only did they quickly identify the problem - my filters were clogged after a recent fire, resulting in insufficient fresh air intake - but they also made a configuration change to my heating system that hadn’t been set up correctly during installation 10 years ago. As the necessary part was unavailable at the time, they bypassed the switch temporarily until it arrived. To top it all off, the team had a tremendously positive attitude. Their mission was to fix things quickly and correctly before moving on to their next job. I was overjoyed to have my heat back on, and even more so to have encountered such helpful and effective professionals.
February 28, 2023
DC
David C.
I am absolutely thrilled that I discovered and enlisted the services of these amazing individuals. Their attentiveness, friendliness, efficiency, and willingness to collaborate with me made the entire process a pleasure. Their positive outlook, dedication, and high-quality results have earned my continued loyalty. I know that I can rely on them for any future plumbing, heating, or air conditioning needs without hesitation. Thank you so much for everything - you are truly wonderful!
December 9, 2022
JR
Jonathan R.
Ruby accomplished the connection and testing of 2 mini split AC systems promptly and professionally, paying exceptional attention to detail with great efficiency.
November 29, 2022
RL
Rachel L.
Initially, I attempted to employ the person recommended to me, but he was unable to provide a clear response in writing. Subsequently, I sought assistance from H.P. Mechanical, and within one day, they resolved my issue! Their service was exceptional, prompt, and charged 50% less than the initial recommendation. Thus, I intend to reach out to them for any subsequent concerns as well.
September 28, 2022
JC
Justin C.
I wholeheartedly endorse HP Mechanical, without any reservation. To provide me with an estimate for air duct repair, Rudy Herrera visited my home. Both Rudy and his partner were courteous, professional, and amiable. They arrived in a marked vehicle and were wearing company uniforms. They went through a detailed examination to assess the extent of the damage. Rudy took the time to describe how the HVAC system works and answered all my questions. He gave the impression that he has extensive experience, knowledge, and passion for his work. Nonetheless, the best aspect of my experience was that Rudy was truthful. He might have done a patch job to fix the issue and make a profit, and I would have been happy to pay for it. I admire his dedication to providing quality work and refusing to put our air quality at risk. He helped me realize that the job was beyond my obligation as a tenant, knowing that this would result in him not being hired. That's someone you can believe in! Rudy, thank you for being truthful! When I buy a home, I'll unquestionably contact you for all of my HVAC needs.
September 6, 2022