Genstar heating and appliance repair specialist

from Lansing, ILmember since November, 2021
Rate: Price by request
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Description:

At Genstar, we are dedicated to meeting our customers' urgent needs. Our top objective is to attend to and resolve any heating, cooling, or appliance repair requests they may have.

We take pride in engaging with various individuals (our clients) and educating them about preventive maintenance measures (what to do and what to avoid) pertaining to their routine repair issues. As the saying goes, "when we know better, we do better."

Appliance type:

Washer / dryer, Vacuum, Refrigerator, Dishwasher, Oven / stove, Microwave oven,

Service location:

Customer location

Pro location

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Service Reviews

4.4

259 reviews

Service as described
3.6
Communication
5.0
Punctuality
4.7
DC
Danielle C.
Al displayed exceptional diligence in fixing our malfunctioning refrigerator. He proved to be remarkably punctual and amiable as he proceeded to elucidate his observations and elaborate on his proposed solutions to the issue at hand.
February 21, 2023
RR
Ryan R.
After a previous repairman left the job incomplete, Al was able to fix my refrigerator on short notice. He demonstrated a considerable level of knowledge about my appliance, and he was also friendly. After the repair, he double-checked that the refrigerator was properly cooling. Though his services were a bit costly, if the problem does not arise again, his work will be worth the expense.
September 11, 2022
MR
Matthew R.
"The service provided was exceptional! The response was prompt and the professional was knowledgeable and friendly throughout. Additionally, they took the time to demonstrate the proper maintenance techniques for my AC unit. I am happy to say that I will surely turn to this service provider again, if required!"
August 5, 2022
CJ
Christopher J.
On a sweltering Saturday evening with the temperature soaring over 90 degrees, I realized that my air conditioner was not functioning properly. Without delay, I reached out to Genstar Heating for an appointment, and Mr. Al responded promptly late that very night. The next day, at the crack of dawn on Sunday morning, he reached out to me for my address. By the time I returned home from church, he was already on my doorstep. To my amazement, Mr. Al identified the problem in under 10 minutes and replaced the capacitor right away, using all the necessary parts and materials. He also cleaned the unit and provided me with some valuable tips for maintenance that I can handle myself. I'm thrilled with the service received and how smoothly everything went.
July 9, 2022
LR
Lauren R.
Alphonso's response time was impressive as he got back to me within minutes. I had been trying for days to find someone to repair my failed central unit, but Alphonso came to my home the same day and fixed it in a matter of minutes. He was a true professional and demonstrated his knowledge in everything he said. He even taught me things about my central unit, my home and life that I didn't know before. Alphonso turned my unpleasant hot home experience into an inspirational and splendid one. I would highly recommend him to everyone I know.
May 15, 2022