Our main goal at Gen Tech Appliances is ensuring our customers are fully satisfied. Our team is comprised of friendly office staff and experienced technicians who have received the highest level of training. With over 12 years of experience and knowledge in home appliance repair, we understand that each customer's needs are unique. However, every customer wants a hassle-free experience and to have their appliances up and running as quickly as possible and at a fair cost. We are eager to showcase the next level of service we offer. Our guarantee ensures our services are backed for 180 days after the repair date, and we solely use Original Equipment Manufacturer (OEM) parts. We value our military, teachers, law enforcement, and healthcare workers, and offer a 10% discount to show our appreciation.
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Service Reviews
4.6
91 reviews
Service as described
4.6
Communication
4.6
Punctuality
4.6
EP
Emily P.
He was honest and informed us that purchasing a new unit would be the best option since constantly repairing it would be a waste of time and ultimately result in having to replace the entire unit.
March 1, 2023
DM
Danielle M.
Jesse, my technician, reached out to me prior to his arrival, arrived promptly, and quickly identified the issue with my dryer! He provided a thorough estimate for both materials and labor and completed the job efficiently. Should I experience any future appliance complications, I will definitely request Jesse! Great work!
February 8, 2023
SK
Samantha K.
I had a phenomenal experience! 🙌🏾 My washing machine was fixed and now operates like it's brand new. The scheduling of the appointment was timely, and the technician I worked with was courteous and professional.
February 2, 2023
AT
Ashley T.
The service and professionalism provided were exceptional. They even went out of their way to inform me that they could fit me in within an hour on the same day. The speedy service was completed within 2 hours, and they even stayed an extra 20 minutes after the repair to make certain everything was functioning flawlessly. I will definitely utilize their services on a regular basis moving forward.
January 31, 2023
NR
Nicole R.
I highly recommend GenTech! Ray, their employee, was incredibly nice and a pleasure to collaborate with. He successfully repaired my washing machine which had a damaged drain hose. I will undoubtedly contact this company again for any future appliance services I may require. GenTech is the best!
