Family drain and sewer service

from Statesville, NCmember since October, 2021
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Description:

I am always great, pleasant, and attentive when it comes to listening to my customers.

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Service Reviews

5.0

14 reviews

Service as described
5.0
Communication
5.0
Punctuality
5.0
MA
Melissa A.
I would highly recommend working with this individual who is both easy to work with and incredibly knowledgeable.
April 20, 2023
EC
Emily C.
The level of service provided by this company is exceptional. They promptly responded to my request and efficiently completed the necessary repairs on short notice. Their team is extremely professional and transparent, with impressive expertise in their field. I plan on continuing to utilize their services and enthusiastically recommend them for any plumbing needs.
April 19, 2023
MC
Megan C.
Upon my request for service for a leaking toilet, Mr. D. Henderson responded promptly and arrived on schedule. He performed exceptional repairs with a professional and confident approach, showcasing his proficiency. Mr. Henderson's high-quality work demonstrates his ability as a skilled technician. Without hesitation, I would seek out his assistance again. I am grateful for his services.
January 23, 2023
AA
Anthony A.
DaShan provided excellent consultation. Instead of simply installing a backflow preventer, which I had requested, or charging me for unnecessary cleaning, DaShan and their team correctly advised me to contact the city sewer line. They came to clear the line and also scheduled a further inspection for later, as the roots were in the lower lateral. I am grateful for their assistance.
December 30, 2022
ER
Elizabeth R.
D' Shaun from Family Drain exhibited utmost professionalism and efficiency in his work. Upon arrival, he promptly communicated what was required and immediately began the task of fixing the broken well pipe. Furthermore, he provided useful recommendations to prevent a recurrence of the issue. I am grateful for his emergency response and highly appreciate his service. I would not hesitate to re-engage Family Drain's services.
December 27, 2022