I am more than just a piano technician – I am a restoration specialist. I honed my skills through years of apprenticeship under Keith Freeburg, a master technician at Freeburg Pianos. During my training, I gained hands-on experience in all aspects of piano maintenance, from tuning by ear to complete rebuilding and part replacement. Through this process, I've not only learned how to create the right sound and feel for your piano but also the "why" behind it.
Aside from pianos, I also work with guitars and basses, as I am proficient in repairing and restoring any type of musical instrument. Essentially, I am a one-stop-shop for your musical needs.
If you're in need of video services, be sure to check out Elevated Film Co for all your video needs.
Piano type:
Spinet, Upright, Baby grand, Concert grand
Service location:
Remotely
Service Reviews
4.6
55 reviews
Service as described
4.4
Communication
4.7
Punctuality
4.7
NJ
Nicholas J.
It was a pleasure working with Experience Customs, who expertly tuned our ancient upright piano. His positive attitude and extensive knowledge left a great impression. Without a doubt, I will enlist his services again in the future and highly recommend him to anyone seeking expert piano tuning.
January 7, 2023
NG
Nicholas G.
In addition to tuning the piano, Jonathan kindly listened to my apprehensions and offered valuable suggestions on the next steps. He was amiable and sincere throughout the process. Though I am still hesitant about the instrument I bought, I have no reservations about selecting Jonathan. He provided a genuinely considerate and competent service, and I enthusiastically recommend him.
February 22, 2022
JD
John D.
Upon his punctual arrival, Jonathan informed us of his plan to tune both of our pianos and mentioned his intention to discuss any problems with me before proceeding. His expertise in his craft was impressive, and it was a pleasure having him work in our residence. When the need for piano tuning arises again, we will certainly contact Jonathan.
February 15, 2022
CA
Courtney A.
Although we experienced communication difficulties with the CrackerJack website, John arrived and efficiently tuned my piano, providing an excellent service.
January 27, 2022
CL
Courtney L.
Being honest with me, he suggested that my old, unrepaired piano was not worth keeping. As a result, I will be looking for a decent used piano, and I have decided to have him tune it for me because of his professionalism and honesty in dealing with my situation.
