Excellence IT

Name: Excellence IT
Rating: 5.0

Service provided by Excellence IT

from Forney, TXmember since April, 2022

Description:

Please note: ***DISCLAIMER*** Each of our professionals incurs a fee when selected to provide a project quote. Therefore, we kindly request that you only choose Excellence IT if you are genuinely interested in a project. We prefer not to be charged for "window shopping". Thank you for your understanding.
Additionally, we pride ourselves on being a BOB (business operated by believers). Our team at Excellence IT is committed to providing a 5-star customer experience every time, and we are fully insured.
Regarding our services, please note:
- NETWORKING - We do not run internet or coaxial cables within walls.
- COMPUTERS - Soldering services are not provided.
- STANDALONE MONITORS - Unfortunately, these cannot be repaired. A new one will need to be purchased.
- SMART HOME AND SECURITY - We work only with wireless cameras, except for doorbell cameras.
Thank you for considering Excellence IT!

Wall material:

Drywall, Brick, concrete, or stone, Plaster, Wood, Not sure, need professional's help to determine

Service location:

Remotely

Service Reviews

5.0

119 reviews

Service as described

5.0

Communication

5.0

Punctuality

5.0

James W.

The service provided was exceptional, as it was both quick and affordable. The job was completed successfully and I am thrilled to have my MacBook functioning once more. Thank you greatly for your assistance! I will unquestionably be contacting you again for any future electronic repair requests.

April 20, 2023

James H.

Lance's expertise was exceptional. He noticed my call for assistance and promptly contacted me via text, providing some ideas on how to resolve the issue. Despite my attempts at implementing his suggestions, they were unsuccessful. So, Lance extended his support by visiting my place the next working day, presenting an alternative solution. Nevertheless, it did not work out either. He even suggested restoring my PC to optimize the wireless connectivity, but he suspected that I had a defective motherboard, indicating that a replacement may be necessary. Lance's attention to detail and commitment to providing the most effective solution were impressive. I highly recommend him for any PC repair or TV installation needs.

April 10, 2023

Justin R.

I experienced an odd computer malfunction, which fortunately resolved itself when the technician contacted me. He guided me on some troubleshooting steps over the phone, and the computer began to function properly. What impressed me the most was the promptness of the technician's response. Within minutes of my request, he called and was extremely courteous and eager to assist me remotely. Bravo!

April 10, 2023

Sarah N.

Regrettably, my Mac cannot be fixed. Nevertheless, with the help of a few pictures, the person I consulted assisted me in determining this fact and even provided a useful recommendation for where to purchase a replacement. Their assistance was greatly appreciated.

November 18, 2022

Rachel G.

Lance displayed a great balance of professionalism and friendliness. Although the computer was excessively slow initially, it now operates with lightning speed, but only after 5:00 p.m. While the current condition of the computer is improved, it is uncertain if the slowness could be fully resolved. Lance's services will be sought after whenever necessary. Much appreciation, Lance!

November 9, 2022