We specialize in all things related to water and hold licenses, bonds, and insurance to guarantee our clients' satisfaction. In addition, we are now excited to offer financing options to our customers. Our services include tankless water heaters, sewer lines, water damage restoration, dry outs, toilet and shower remodels, drains, and more.
We highly value customer referrals and strive to keep them happy with our services, offering loyal customers lower rates after their first visit. We are proudly listed as Protech plumbing and Rooter Llc. DBA Done Right plumbing under ROC.
Our team takes great pride in our work, and we approach each project with integrity and honesty. We do not charge for unnecessary services and are a family-owned business dedicated to providing excellent customer service and quality work at affordable prices.
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Service Reviews
4.9
388 reviews
Service as described
4.9
Communication
4.9
Punctuality
4.9
JB
Jennifer B.
Thus far, everything seems to be progressing well. The estimate he provided was lower than our anticipated costs. The commencement of work is slated to take place promptly.
February 11, 2023
JB
Joshua B.
The counties neighboring Craven and Carteret are privileged to have a competent and experienced plumber situated nearby. John and Jennie attended to my plumbing needs with great diligence. Despite several individuals claiming to help me, John finally provided a reliable and efficient plumbing system that significantly enhanced my living standards. Being a service provider myself, I understand the significance of reviews, and John and his team have consistently shown exceptional work quality in the past. Thank you, John, once again.
January 27, 2023
AM
Anthony M.
Jenny and John completed the task non-stop from beginning to end. I plan to commission them for my upcoming projects.
December 7, 2022
JH
Justin H.
The service provided was exceptional! Mike and Allan promptly gave me an estimate, followed by immediate completion of the job. The outcome exceeded my expectations, leaving me very satisfied. Not only did they guide me through the procedure, but they also enlightened me on other potential problems that could exist in my 1977 built house. I highly suggest their service, as they deliver excellent results at a reasonable price, and maintain a professional demeanor. In every sense, they are an exceptional option.
August 12, 2022
AP
Amber P.
John and his team provided responsive service at a fair price, with excellent customer support. Although we initially purchased a water softener, we changed our minds and decided on an RO system. Fortunately, they provided an amazing deal and even followed up with us after installation. It's not often that you find such exceptional service. We are thrilled with our decision and grateful to the team. Thank you!