Copy That!

Juan responded within approximately an hour. He was able to assess the problem and estimate the potential repair expenses based on my description of the issue. Ultimately, it was determined that replacing the printer was the better option as the cost of repairing it was anticipated to be notably greater.

Copy That was quick to respond but they declined to repair the printer. Instead, they proposed that it would be more cost-effective to purchase a new one, to which we concurred.

Juan discovered a superior printer for me at a slight increase in price from his initial evaluation when it became clear that fixing my current printer was not an option.

He responded promptly and made every effort to resolve the issue. Although he managed to enhance it, he was baffled as to the root cause of the problem. He's a decent individual who refused to accept payment since he didn't resolve it accurately. I'll contact him again if I encounter other printer issues.

Copy That! was punctual and diligent in addressing our issue. Although our machine could not be fixed, we were grateful for their guidance and assistance. We intend to contact them again in the future if the need arises.