Computer Services of Michigan

from Royal Oak, MImember since August, 2021
Rate: Price by request
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Description:

At our Royal Oak location since 1997, we specialize in repairing computers from all brands. Ray, who has over four decades of experience in computer repair, has become the go-to professional for IT technicians in Michigan. Our standard repair services typically take 1-2.5 billable hours, ranging from $97-$160. To ensure the safety of your data, we conduct backups to prevent any loss during the process. If the cost of a repair outweighs its benefits, we will inform you and offer alternative solutions.

We prioritize treating our clients like family with sincerity and care. Ray enjoys the technical aspect of his job, while I cherish the connections I form with people. I have the opportunity to see many of our clients' children and grandchildren grow up and meet their family members, neighbors, and colleagues. Through their joys and sorrows, we take pride in our jobs and remain dedicated to our craft. Our youngest employees, Sylas and Luci, contribute to our team by greeting clients and distributing candy. Sadie, our 12-year-old employee, has become our marketing and customer service specialist after a promotion.

Computer issue:

Computer not turning on, Cracked or damaged screen, Slow computer performance, Virus or malware, System error or blue screen, Clicking or grinding noise from hard drive, Full computer diagnostic only

Computer type:

PC, Mac (Apple)

Service location:

Remotely

Service Reviews

4.7

45 reviews

Service as described
4.2
Communication
5.0
Punctuality
5.0
MW
Michael W.
Computer Services of Michigan provided me with an outstanding encounter. Apart from being amiable and supportive, they surpassed my anticipations in assisting us with our problem. Their professionalism was exceptional.
November 15, 2022
ET
Elizabeth T.
It was a delight to work with Maureen. She carefully reviewed my situation and explained the repair process in a way that was easy for me to understand. Moreover, they were able to fix my laptop without charging exorbitantly. I strongly recommend Maureen and Ray for any computer issues, and I am grateful for their help!
October 12, 2022
JL
James L.
I am grateful to them for their exceptional professionalism and effectiveness in repairing my laptop computer. I had initially suspected that the mother board was damaged, but they were able to remedy the issue. Additionally, they performed a thorough cleaning of the internal components to prevent any future corrosion damage, of which I was previously unaware.
September 10, 2022
CW
Christopher W.
Although my printer was beyond repair, Computer Services provided me with quick, truthful, skilled, and amiable assistance.
November 20, 2021
HT
Heather T.
It's incredibly frustrating when your computer malfunctions right when you need it. I was on the verge of panicking until I reached out to several repair services and found Computer Services of Michigan. After a phone conversation with Maureen, I knew I had made the right decision. Since it was a Friday, I anticipated a lengthy wait time before I could retrieve my computer. However, I received a call shortly after dropping it off, where Maureen thoroughly explained the issue. Furthermore, they were able to salvage all of my data and transfer it to a recommended SSD. I was elated to pick up my computer on Monday; it looked brand new and ran at an impressive speed. To my surprise, their services were significantly more affordable compared to other repair services I've used in the past. The staff took extraordinary precautions to protect themselves and others from COVID-19, and their professionalism and kind demeanor left a lasting impression on me. I highly recommend Computer Services of Michigan and give them an AAAAA+ rating!
September 23, 2021