At Jim Gray, Computer Coach, we are dedicated to honesty and integrity in every aspect of our local business operations. Our services cater to individuals and small businesses in Sonoma and Marin Counties, delivering top-notch computer support and coaching. With 35+ years of professional experience in technology, we possess extensive expertise in computer support, applications, PCs, MACs, iPhones, Android phones, tablets, and networks. Our services are available both remotely and through onsite visits. Reach out to us now to schedule an appointment and obtain prompt assistance. Rest assured that help is on the way!
Computer issue:
Computer not turning on, Cracked or damaged screen, Slow computer performance, Virus or malware, System error or blue screen, Clicking or grinding noise from hard drive, Full computer diagnostic only
Computer type:
PC, Mac (Apple)
Service location:
Remotely
Service Reviews
5.0
11 reviews
Service as described
5.0
Communication
5.0
Punctuality
5.0
AM
Ashley M.
My interaction with Jim was fantastic. I required a Windows 10 reinstallation for my PC; however, I lacked an available bootable USB. Fortunately, Jim was aware of what precisely I required and provided efficient, prompt, and reasonably priced service. I would certainly recommend him! :)
March 2, 2023
JR
Jennifer R.
He was exceedingly cooperative and attended to supplementary concerns, as well as offered instructional sessions.
January 14, 2023
JM
Jessica M.
Jim was exceptional! He remedied the issue with my computer and displayed remarkable patience as I fumbled with user names and passwords. Additionally, Jim arrived punctually, made efficient use of time, and conducted himself in a congenial manner.
May 31, 2022
JW
Joseph W.
Jim provides exceptional service as a skilled expert. He accurately identified the issue with my laptop and suggested an economical solution. His knowledge is profound and he presents choices in a clear, honest manner. Relocating would be unfavorable as I have finally discovered an IT specialist whom I have confidence in.
January 13, 2022
AL
Amanda L.
Every aspect of our interaction was positive. Upon contacting Jim, he responded promptly. Once I described the issues I was experiencing with my vintage desktop, we established a plan, estimated completion time, and price - all of which he followed through on. The very next day, he started diagnosing potential solutions. Additionally, he included data backup and provided a comprehensive explanation of the overall backup. Upon completion of the work within a reasonable time, he detailed the work done and handed over a PC that has performed without any of the previous problems. I enthusiastically recommend Computer Coach for beneficial guidance and efficient problem-solving. I'm eagerly anticipating requesting Jim's assistance again in regards to maintaining my computers' health.