If it were possible, I would give this company negative stars. Initially, Christopher, the owner of CMC Construction, appeared to be a decent individual when we first met, which is why we chose him to complete work on two of our bathrooms. Initially, the work was going well.
However, complications arose when any plumbing work was required. Christopher seemed incapable of properly installing plumbing underneath the vanities, opting for flex tube instead. Several plumbers informed me that this type of tubing is not intended for long-term use, does not comply with code, and would not last. Hence, I had it redone at my expense without any complaint.
The most significant problem arose when Christopher returned to our home a little more than one month after completing much of the initial work. He came to remove the bathtub/shower trim and drains because I was getting the bathtubs/showers refinished. While taking out the items, he switched off the water to the house and turned on the faucet in the guest bathtub to pump the water out. After he finished the task, he switched the water back on, but he unknowingly left the bathtub faucet open. As a result, water flowed into an unconnected drain for 30-60 seconds and ultimately into my garage below the bathtub. Although we could see the water in the ceiling beneath, Christopher swiftly left without determining how much harm was caused.
The cost of remedying the damage/mold/etc. caused by this situation was over $1,500, and the remaining repairs will cost an additional $700+. Despite clear evidence of the source of the water, Christopher attempted to place the blame on a toilet he had repaired over a month earlier. CMC Construction offered a variety of solutions, starting from merely restoring the remaining drywall, but finally increasing to ~$2k due to their negligence. However, I have refused to suffer any loss as a result of this issue, even if it is only a few hundred dollars, and the company has ceased all communication.
I have included some photos illustrating the results of their efforts. Avoid this company at all costs.
Update: CMC Construction declined to provide a reasonable resolution to the damage they caused and forced us to pursue legal action to hold them accountable for the harm done to our property.
February 14, 2023