In case you're pressed for time, let me answer the question - YES, BOOK CERTIFIED. They are absolutely fantastic. They provide top-notch workmanship, pay attention to detail, are transparent, offer EXCELLENT customer service, and have a reputation for living up to their promises. I feel lucky and impressed to have had the opportunity to work with Certified Inc. for my roof replacement. They truly lived up to their name, and I would rate them a 10 out of 10. I highly recommend them.
My journey with Certified started with Adam, who got in touch with me promptly after I requested an appointment. Shawn and Mike were outstanding! They arrived on time, brought samples, and explained everything about the roofing process, from the materials to the warranty. These gentlemen provided detailed information and requirements, making everything easy to understand and act upon. Their efficiency and user-friendly approach to delivering information helped expedite the project.
I had appointments with about four vendors, and Certified's pricing was competitive when considering all factors. I chose them for their materials, explanation of the steps, warranty, availability, and turnaround time. Within a week, I had booked an appointment, chosen the shingle design, and had a new roof, skylights, and a complete roof replacement for my shed, all done in just two days.
I'm especially grateful for Certified's honesty and quick turnaround time, as this was a time-sensitive matter related to insurance. They were able to get me an appointment within the required time frame, and during the project, Mateo and Mike provided me with progress photos. The roofing team were friendly and pleasant, making the experience even better.
Certified surpassed my expectations when it comes to customer service. They treated me like I was their only client, and they proved to be experts in their craft, as well as kind human beings. With sincere gratitude in my heart, I have nothing but good things to say about my roofing experience with them. I will hire this company again for future projects, and I highly recommend them without any reservations.
January 14, 2023