Cedar Park Overhead Doors

When our garage door opened only two feet and then crashed to the ground while closing, we contacted Cedar Park Overhead Doors at 3:30. Matt Mauldin promptly replied and committed to inspect the issue before 6:00. Impressively, he arrived at 4:45 and conducted himself with the utmost professionalism, expertise, and ease of communication. We found his explanation regarding one spring versus two spring doors, along with their respective merits and costs, highly informative. Additionally, he advised us to replace the 10 outdated rollers, which were original to the house’s 1997 construction. Mauldin and his partner performed their tasks quietly, politely, and efficiently, serving as a prime example of how customer-oriented businesses should operate. In fact, we would love to attend seminars on their formula for success, as they fully deserve all five stars we would rate them and our strong recommendation for everyone to use this well-managed organization. Simply put—they are terrific!

At approximately 11:30 on Saturday night, I discovered that my garage door springs had broken, causing a screeching sound whenever I opened or closed the door. In response, I contacted CPOD at midnight and spoke with a representative who scheduled a technician to come out between 8-12 on Sunday. Dwane arrived by 10:45 am, demonstrating expertise and professionalism as he swiftly repaired the issue and replaced the broken springs. To my satisfaction, there was no additional charge for Sunday service and the team even took the time to lubricate the wheels and springs. I am grateful to the entire crew at Cedar Park Overhead Doors and would give them a 10-star rating if possible - you guys rock!

On Monday morning, our garage door rail malfunctioned, and we immediately contacted CPOD for assistance. To our delight, service technician Kenneth Jones arrived at our doorstep by 2:00 pm on the same day. Within 30 minutes of our initial call, Kenneth had contacted us to acknowledge our work order and provide an estimated time of arrival. He even called us again later to inform us that he was just 30 minutes away from reaching us. We were impressed by his exceptional customer service skills. Upon arriving, Kenneth quickly diagnosed the problem and explained the repair plan in detail. As soon as we agreed, he promptly fixed the issue. We found Kenneth to be very courteous and professional throughout the entire process. Therefore, we highly recommend CPOD to anyone seeking garage door services.

Cedar Park Overhead Doors provided exceptionally swift and proficient service when our garage door spring malfunctioned. We contacted them and shortly after, Thomas arrived at our doorstep. His expertise and amiability were impressive as he efficiently addressed the necessary repairs to improve the functionality and efficiency of our door. Thank you to Thomas and CPOD for an outstanding job.

The customer service provided by Cedar Park Overhead Doors was exceptional. I recently had my garage door spring replaced and contacted them at approximately 1:30. Geremy, their skilled technician, arrived promptly around 6pm on the same day and completed the job within an hour with utmost professionalism and courtesy. I highly recommend their services. However, it is important to note that there is another garage door company with a similar name that charged me unnecessarily and contacted me multiple times with exorbitant quotes. I am pleased to have chosen Cedar Park Overhead Doors and am satisfied with their final invoice.