Baltimore Controls LLC

I have utilized Baltimore Controls through CrackerJack for the second time, and I am satisfied with their service once again. Murdock efficiently scheduled my work, and Pat arrived punctually and conducted himself professionally. He cleaned two window air conditioning units, and also installed a door knob and stopper on a door. I express my gratitude to them once more!

Pat assisted us in the installation of 2 lighting fixtures, exhibiting promptness and providing clear communication throughout the process. Murdock displayed excellent responsiveness and professionalism as well. We extend our gratitude for your invaluable assistance today.

I had a fantastic experience with Mr. Murdock and highly recommend his services. He went above and beyond by accommodating a last-minute fan installation request. I am extremely satisfied with the level of service he provided and will definitely be reaching out to him for any future needs. It's great to have found a reliable professional like him!

My situation involved two AC units, one with a blank thermostat and the corresponding unit not working. After the first technician from a large HVAC company visited, they diagnosed the issue as faulty thermostat. In order to prevent any mismatch, I purchased two new thermostats. Unfortunately, I was unable to schedule a satisfactory time with the company to install the new thermostats. Therefore, I turned to Baltimore Controls LLC to install them for me. Although the unit worked initially, it stopped working after a few minutes, prompting Baltimore Controls to conduct their own diagnosis. They quickly discovered that a fuse was being blown due to a faulty connector in the outside unit. As it turned out, there was no need to replace the old thermostat. I highly recommend Baltimore Controls for their expertise and professionalism.

The final charges were exactly in line with the originally quoted amount. I scheduled the appointment at 11 am on a Saturday and received confirmation for a same-day appointment within minutes for a time between 1-2 pm. The technician arrived on time and even gave me a 20-minute notice before arrival. Within an hour, they had installed the chandelier fan, leaving no mess and ensuring all features were fully operational. The technician was professional, polite, and completely focused on the task at hand. Multiple payment options were available, which was very convenient. This was my first project with Crackerjack, and it certainly set the bar high. I will unquestionably use their services for any future projects I may have.