B Immaculate cleaning

Shawn efficiently and honestly replaced my keyboard and reinstalled Windows on my Acer Laptop, and I am extremely satisfied with the repair job. Throughout the entire process, I exclusively worked with Shawn, who was not only informative but also highly proficient. I will absolutely be recommending him to all of my friends for any of their computer needs. Overall, if you are in search of computer service or repairs, I strongly suggest reaching out to Rethink Associates.

My computer was repaired by Shawn in a timely manner and his fee was reasonable. He exhibited a great level of professionalism and showed a willingness to provide on-site assistance. I received my computer within 6 hours of leaving it with him and I am pleased with the repair work he performed.

My daughter's computer had wifi problems and Shawn made the process of dropping it off very convenient. During the first thirty minutes of checking the device, Shawn explained what he was doing and was able to solve the issue. He presented reasonable options to fix the problem at fair rates. I am satisfied with Shawn's work and would be happy to work with him again in the future if any other computer issues arise.

I received excellent service that was both friendly and efficient. The team promptly informed me of any costs or repairs required and kept me updated throughout the entire process. They even informed me of any possible delays. Despite a damaged logic board, I received my computer back within a week.

As a college student without a functioning laptop, nothing is quite as disastrous as this modern day pandemic. It makes each day, particularly academic ones, much more challenging. Fortunately, I was contacted only a day after posting an ad requesting assistance by Rethink Associates. Shawn M. Kirkbide, in particular, was keen to arrange a meeting with me so we could analyze the issue at hand. What stood out most to me when dealing with Shawn was not only his frequent updates, regarding schedules, costs and other related matters, but also his unwavering efforts to work around my busy schedule, which led to several previously arranged meetings being rescheduled. Despite these setbacks, Shawn persisted and stayed in touch until we finally found a mutually convenient time to repair “my baby”. What surprised me further was Shawn's willingness to travel to our meeting spot when I wasn't in possession of any other mode of transportation. Throughout the entire process, he worked with precision and speed, explaining the process, which has left me better informed about my computer. Shawn ensured that my laptop was carefully checked for any issues and gave valuable advice about future maintenance too. What struck me the most about Shawn was how genuinely invested he was in finding a proper solution. He went beyond the call of duty, finding the appropriate battery and guiding me through the necessary steps to prepare for the repair. Additionally, he was both knowledgeable and entertaining when we finally met, and this service exceeded my expectations. My advice to you, as you read this, is that you should undoubtedly consider Shawn when looking for support. You will not be disappointed.