Arctic Refrigeration & Heating Inc.

During a scorching weekend, our heat pump ceased functioning. Fortunately, Sam was accessible to repair it on a Sunday afternoon. He demonstrated his expertise by operating swiftly, meticulously, and with professionalism. I am grateful that he educated us on the various components of the unit and their common malfunctions. In under an hour, he had our unit up and running. Thank you, Sam!

Despite the scorching 100+ degree heat wave, we had Arctic with us when the air conditioning system suddenly ceased functioning. Fortunately, we received prompt assistance from Ryan, a professional and courteous technician. He not only fixed the issue but also offered us valuable advice to avoid similar setbacks in the future. Overall, his visit was a delightful experience. We highly recommend keeping him on board, Arctic, to maintain your exceptional image.

In the midst of the hottest season, our church's HVAC system malfunctioned. However, after inspecting the equipment, the professionals promptly proceeded with the replacement process. The technicians exhibited courteousness, punctuality, cleanliness, and assistance. As a result, we are scheduled to have another system installed next week.

Arctic's installation team arrived promptly as agreed and conducted themselves professionally, completing the job efficiently. I was pleased that they left no mess for me to tidy up. Given that contractors were already overbooked, I was fortunate that they managed to fit me into their hectic schedule. The crew leader kept me well-informed before and after the installation to ensure that I was satisfied with the outcome.

Artic is an exceptional team that treats everyone with great respect, from the office staff to the Sales Manager. The repair technicians are exceptional as well. One time, I had the pleasure of working with Ryan who had to crawl under my house to fix a big problem. He called for backup, and the team had my AC up and running in no time. Additionally, if you are looking to have a new unit installed, TJ is your go-to guy. He is so knowledgeable and skilled that he could probably install it blindfolded. Thank you, Artic, for your outstanding service. Every single one of you is appreciated.