Although technology is always evolving, two things remain constant: customer service and the need to correct problems. Providing exceptional customer service has been my strength for the past 15 years in the retail industry, where I have honed my skills in resolving complaints and satisfying customers' needs. Sharing my knowledge and expertise in technology has allowed me to equip others with the confidence they need to overcome any technological challenge and improve their performance.
As for correcting problems, I believe there is always a solution. I am committed to resolving issues tirelessly, working closely with relevant parties to ensure that no problem is left unresolved. Completion and orderliness are non-negotiables in my work ethic, and I never consider any job done until my customers are satisfied with the outcome.
Since my first encounter with computers in 1995, I have been fascinated by the world of technology. It is a passion that fills me with joy, and I would be honored to serve your needs concerning computers, networks, and security.
Computer issue:
Computer not turning on, Cracked or damaged screen, Slow computer performance, Virus or malware, System error or blue screen, Clicking or grinding noise from hard drive, Full computer diagnostic only
Computer type:
PC, Mac (Apple)
Service location:
Remotely
Service Reviews
5.0
34 reviews
Service as described
5.0
Communication
5.0
Punctuality
5.0
AB
Amber B.
Through all of our interactions, Ken proved to be both responsive and professional. With his extensive knowledge of computers, Ken always prioritizes his customers' needs. I highly recommend his services to anyone in need of computer repair.
January 21, 2023
JK
Joseph K.
I successfully set up my wifi router and provided answers to numerous inquiries regarding my att modem.
October 27, 2022
HA
Heather A.
Kenn's work has given me immense satisfaction. I had outlined the issues I was facing, and he displayed an exceptional ability to identify the crux of the problems. Going above and beyond his duties, Kenn even cleared away redundant content from my system. The performance of my computer has been markedly improved with no unwanted hiccups. I feel at ease seeking solutions to ambiguous queries from him!
May 28, 2022
DF
David F.
My computer was fixed in under an hour with short notice. The service was highly professional, and I plan on relying on this person for any future business and personal computer issues.
November 4, 2021
JM
Joshua M.
The entire experience was delightful as he was not only amicable but also well-informed, and his services were worth the price. He provided me with extensive insights on optimizing and hastening my computer system's performance. Many thanks!
