As a locally owned property restoration company, 1-800 Water Damage prioritizes customer satisfaction by ensuring that the job is done right. We work with all insurance companies and provide additional services such as carpet cleaning, as well as free estimates, moisture checks, and visual mold inspections. Our services are available 24/7 to cater to your needs. At 1-800 Water Damage, we take pride in our exceptional customer service, treating each client as we would want to be treated. Our technicians are knowledgeable on the latest techniques used in the industry to ensure that your property is restored efficiently and effectively.
Cleaning method:
Customers that want steam cleaning, Customers that want dry cleaning, Customers that don't have a preference
Service location:
Customer location
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Service Reviews
5.0
85 reviews
Service as described
5.0
Communication
5.0
Punctuality
5.0
NW
Nicole W.
Jeff displayed a high degree of professionalism and responsiveness. Other professionals followed up on his visual inspection and smell test, and confirmed his conclusion that there was no mold. He was meticulous in his work and didn't demand payment. Furthermore, he offered additional services (which I might consider in the future) as a precautionary measure to double-check for mold. Working with Jeff was a pleasure!
March 31, 2023
EA
Emily A.
Performs well until the invoice is presented. Experienced anxiety due to the presence of mold. Reacted promptly, but charged significantly higher at $500 than the competitor for water removal services. Upon mentioning restoration, their quotation became even more excessive than the previous one. If you are willing to invest your hard-earned money in their esteemed services, then proceed. Otherwise, it is best to avoid this service entirely.
February 1, 2023
JA
James A.
Our suspicion was that mold might be an issue, and we decided to have the air quality assessed to confirm it. Jeff, who we found on CrackerJack, responded promptly, was accessible when needed, and was able to complete the testing within a week. He kept us informed throughout each stage and furnished us with a written report upon completion. Should the need arise, we would not hesitate to engage this firm again in the future.
October 16, 2022
RF
Ryan F.
As a realtor who values the ability to provide effective solutions for our clients, I must say that Jeff proved to be an excellent asset when our clients' lender required a mold test. Without hesitation, he visited the property promptly and fast-tracked the laboratory results. We are grateful for his timely assistance and professional approach.
August 15, 2022
WT
William T.
The cleaning, as well as the customer service were superb. The Berber carpet was cleaned exceptionally well, old stains were removed, and the carpet now looks nearly new. The team was helpful, efficient, and friendly. I highly recommend their services!